TransUnion Security Freeze

Phone Number & Getting a Rep

TransUnion Security Freeze number

888-909-8872
Toll-free·Calls Security Freeze·See main phone number & contact info
Q:

How do I talk to a human at this TransUnion number?

A:To lift a security freeze. Keep pressing 0.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Friday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to TransUnion Security Freeze?

A:The average hold time is 16 minutes. The longest hold times are on Monday, and the shortest are on Friday.

All TransUnion customer service contact information

This is the #2 most popular TransUnion phone number out of 6. Click above to go back to the main customer service number and other contact information, including TransUnion email addresses, twitter handles, and live chat options.

More TransUnion Customer Phone Numbers

Customer Service

800-916-8800
Main phone number · Toll-free · Mon-Fri 8am-11pm EST · Press 1 for English, then say, "Customer Service" three times. Next enter your "Zip Code," then press 0. · How can we help you today?

Fraud Detection

800-493-2392
Toll-free · 24 hours, 7 days · Press 2 to cancel, then press 2 to say out of trial period · How may we direct your call? You can say things like log in assistance, membership help, or incorrect credit report.

Technical Support

855-681-3196
Toll-free · Mon-Fri 8am-9pm, Sat-Sun 8am-5pm EST · Press 2 · How may we direct your call? You can say things like log in assistance, membership help, or incorrect credit report.

Fraud Reporting

800-680-7289
Toll-free · 24 hours, 7 days · Calling this TransUnion number should go right to a real human being · How can we help you today?

Canadian Customer Service

800-663-9980
Toll-free · Mon-Fri 8am-8pm EST · Press 1 for english, then 3 for identity theft · You can avoid the wait and speak to us via mobile messaging. To receive a text message from us now, press 1. To speak to a representative, press 1. To speak to our 24-hour automated information service, press 2.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this TransUnion phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: To lift a security freeze. Keep pressing 0.
Here is how our research team describes the way the TransUnion phone system greets you: How can we help you today?

What are the hours and when should I call?

TransUnion operates the call center for this 888-909-8872 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 13,394 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TransUnion phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TransUnion staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call TransUnion is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 13,394 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call TransUnion is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TransUnion staffs the call center well on Wednesday.

Why call this TransUnion number?

Below is a sample of recent calls to TransUnion, and their purpose. Are any of these similar to the reason you are trying to call?
Credit freeze assistance: "I need help with unfreezing my credit."
- From a call lasting 20m 40s , Aug 30, 2024 7:49 PM

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