How do I talk to a human at this TransUnion number?
A:To lift a security freeze. Keep pressing 0.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to TransUnion Security Freeze?
A:The average hold time is 11 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.
This is the #2 most popular TransUnion phone number out of 6. Click above to go back to the main customer service number and other contact information, including TransUnion email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-11pm EST · Press 1 for English, then say, "Customer Service" three times. Next enter your "Zip Code," then press 0. · How can we help you today?
Toll-free · 24 hours, 7 days · Press 2 to cancel, then press 2 to say out of trial period · How may we direct your call? You can say things like log in assistance, membership help, or incorrect credit report.
Toll-free · Mon-Fri 8am-9pm, Sat-Sun 8am-5pm EST · Press 2 · How may we direct your call? You can say things like log in assistance, membership help, or incorrect credit report.
Toll-free · Mon-Fri 8am-8pm EST · Press 1 for english, then 3 for identity theft · You can avoid the wait and speak to us via mobile messaging. To receive a text message from us now, press 1. To speak to a representative, press 1. To speak to our 24-hour automated information service, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this TransUnion phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:To lift a security freeze. Keep pressing 0.
Here is how our research team describes the way the TransUnion phone system greets you: How can we help you today?
Below are some clips we've found from TransUnion's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Thank you for calling TransUnion. For English, press or say one."
Excerpt from a call with TransUnion
Tuesday, December 31, 2024 11:33 PM
What are the hours and when should I call?
TransUnion operates the call center for this 888-909-8872 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 52 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TransUnion phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TransUnion staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TransUnion is Sunday.The most busy day to call is Friday, which averages 500% more phone calls by comparison.Again, this is based on a sample of 52 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call TransUnion is Tuesday.
Why call this TransUnion number?
Below is a sample of recent calls to TransUnion, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about account status: "I was in touch with you guys to have a credit unfrozen."
- From a call lasting 48m 35s , Jan 3, 2025 4:15 PM
: ""
- From a call lasting 1m 23s , Jan 3, 2025 4:13 PM
: ""
- From a call lasting 56s , Dec 31, 2024 11:33 PM
: ""
- From a call lasting 1m 6s , Dec 21, 2024 10:30 AM
Credit freeze assistance: "I need help with unfreezing my credit."
- From a call lasting 20m 40s , Aug 30, 2024 7:49 PM