TransUnion Security Freeze Phone Number

888-909-8872
Hold time now: 18 mins (avg 13)
Best time to call: 7:45pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: To lift a security freeze. Keep pressing 0.
TransUnion's #1 Phone Number

TransUnion Security Freeze Phone Number 888-909-8872 - Info & Statistics

Phone number to dial888-909-8872
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingSecurity Freeze
Call center hoursMon-Thu 8am-12am, Fri-Sat 8am-8pm EST
Best time to dial7:45pm
Navigate phone maze to a humanTo lift a security freeze. Keep pressing 0.
Average wait13
Current wait18
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or email or facebook or web
Quality of communication55%
Quality of help88%
Customer votes5,796
Best phone number800-916-8800
Information last updatedThu Aug 16 2018 10:00:00 GMT+0000 (UTC)

TransUnion's 888-909-8872 Security Freeze Number

This TransUnion phone number is ranked #2 out of 6 because 80,364 TransUnion customers tried our tools and information and gave us feedback after they called. The reason customers call 888-909-8872 is to reach the TransUnion Security Freeze department for problems like Cancel subscription, Check credit, Fix credit history, Freeze credit, Unfreeze credit. As far as we can tell, TransUnion has call center locations in India and you can call during their open hours Mon-Thu 8am-12am, Fri-Sat 8am-8pm EST. TransUnion has 6 phone numbers and 9 different ways to get customer help. We've compiled information about 888-909-8872 and ways to call or contact TransUnion with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling TransUnion

Calling TransUnion at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from TransUnion Security Freeze can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with TransUnion's Security Freeze department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare TransUnion's phone numbers against each other.

Contacting TransUnion in General

While 888-909-8872 is TransUnion's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-916-8800 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach TransUnion help by calling them, is that other customers give their customer support at this number a 55% score for their communication skills and a 88% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact TransUnion.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!