TransUnion Canadian Customer Service Phone Number

800-663-9980
Hold time now: 20 mins (avg 6)
Best time to call: 1:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 for english, then 3 for identity theft
This is not the most popular TransUnion phone number (it's ranked #6). Most customers call 800-916-8800 for support: Click here for best option

Other customers got on the phone recently because:

Trying to unlock my Transunion
I need numerous fraudulent inquiries disputed
*) I need to unfreeze my acct. File No. *********. Sept. of ****, your letter gave...
I’m confused on why there was money taken from my bank account threw y’all. I don’t eve...
Support with trueIdentity for credit lock, not credit freeze
Informaci*n sobre un pago para ver el cr*dito
You ask me for my credentials * times every attempt no access is this fraud?
Subscription has been cancel but for some odd reason I keep getting charged and I would...
My Transunion credit report is currently frozen, I am attempting to arrange for a lone...
Just looking to get a free credit report.
Hello *I am trying see if my credit was updated removing a late pay from Credit one Ban...
I want to unfreeze my credit
My Transunion account was suspended after trying to login to the web portal. I have re...
I would like to unfreeze my TransUnion credit *Kathy Sorlien ***-**-****

Help me with my issue

TransUnion Canadian Customer Service Phone Number 800-663-9980 - Info & Statistics

Phone number to dial800-663-9980
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCanadian Customer Service
Call center hoursMon-Thu 8am-12am, Fri-Sat 8am-8pm EST
Best time to dial1:30pm
Navigate phone maze to a humanPress 1 for english, then 3 for identity theft
Average wait6
Current wait20
Rank (among phone numbers)6
Rank (overall)9
Alternate methodsphone or email or facebook or web
Quality of communication67%
Quality of help82%
Customer votes4,898
Best phone number800-916-8800
Information last updatedMon Jan 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

TransUnion's 800-663-9980 Canadian Customer Service Number

This TransUnion phone number is ranked #6 out of 6 because 80,364 TransUnion customers tried our tools and information and gave us feedback after they called. The reason customers call 800-663-9980 is to reach the TransUnion Canadian Customer Service department for problems like Account Access, Unfreeze Credit, Fix Credit History, Check Credit Score, Cancel Subscription. As far as we can tell, TransUnion has call center locations in India and you can call during their open hours Mon-Thu 8am-12am, Fri-Sat 8am-8pm EST. TransUnion has 6 phone numbers and 9 different ways to get customer help. We've compiled information about 800-663-9980 and ways to call or contact TransUnion with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling TransUnion

Calling TransUnion at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from TransUnion Canadian Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with TransUnion's Canadian Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting TransUnion in General

While 800-663-9980 is TransUnion's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-916-8800 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach TransUnion help by calling them, is that other customers give their customer support at this number a 67% score for their communication skills and a 82% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!