How do I talk to a human at this TransUnion number?
A:Press 2
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 8am-9pm, Sat-Sun 8am-5pm EST.The least busy day is Thursday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to TransUnion Technical Support?
A:The average hold time is 6 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #4 most popular TransUnion phone number out of 6. Click above to go back to the main customer service number and other contact information, including TransUnion email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-11pm EST · Press 1 for English, then say, "Customer Service" three times. Next enter your "Zip Code," then press 0. · How can we help you today?
Toll-free · 24 hours, 7 days · Press 2 to cancel, then press 2 to say out of trial period · How may we direct your call? You can say things like log in assistance, membership help, or incorrect credit report.
Toll-free · Mon-Fri 8am-8pm EST · Press 1 for english, then 3 for identity theft · You can avoid the wait and speak to us via mobile messaging. To receive a text message from us now, press 1. To speak to a representative, press 1. To speak to our 24-hour automated information service, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this TransUnion phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2
Here is how our research team describes the way the TransUnion phone system greets you: How may we direct your call? You can say things like log in assistance, membership help, or incorrect credit report.
What are the hours and when should I call?
TransUnion operates the call center for this 855-681-3196 phone number Mon-Fri 8am-9pm, Sat-Sun 8am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 13,394 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this TransUnion phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like TransUnion staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call TransUnion is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 13,394 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call TransUnion is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that TransUnion staffs the call center well on Thursday.