Spotify Help Pages

Spotify Customer FAQ, Forum, and Online Help Desk

Average time to fix: (100 hours)
Busiest time: 2:30pm
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Recent Spotify help topics searched

I am attempting to get premium but it keeps saying that my payment Is not being accepte...
Someone is using my account that i don't know. Had this issue twice now and have change...
My premium account of ** years lapsed after I had an additional issue last month. the i...
I have been charged for premium and not getting it, I'm still being asked to sign up fo...
I don't have Spotify and I am getting charged monthly from this website because of an e...
Someone used my credit card to pay for a spotify service without consent.**I would like...
I had a trial membership for my child. We then signed up for Spotify family and I switc...
Hi, someone keeps hacking my spotify account. A bunch of different iPhones are using my...
How can I talk to a person? Call me **********
WHY AM I HEARING ADVERTISING FOR **** HUB ON MY SPOTIFY!!!!!!!**SO INAPPROPRIATE!!!
I’m not happy I didn’t sign up to Spotify and payment was taken out my card £*.** I wan...
I can’t join my family account on Spotify
I never signed up for Spotify. It keeps charging my bank account. How can I stop this?
I never sign up for Spotify. but I keep getting charged for it. How can I stop this charge.
I recently had a problem with Spotify Premium where I accidentally uninstalled my app...
Spotify not working. Keep saying app stop working. App open but close almost right away...
* spotify accounts are being charged to my bank account. I need to get this taken care of
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Spotify Online Help at support.spotify.com - Info & Stats

Help desk address
https://support.spotify.com/us/contact-spotify-support/?contact
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:30pm
Average turnaround time
100
Rank amongst all ways to reach them
2
Other means of communication
email, web, twitter
Communication customer rating
74%
Quality of help rating
59%
Votes for online help
220
When this was last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)

Spotify Help Pages: What to Know

This is the Spotify help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Spotify's best customer help page or faq or forum, this is the best entry point according to 84,900 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.spotify.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Spotify agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Spotify: General Information

Spotify does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Spotify using 3 different media: email, web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Spotify.

Do Spotify and GetHuman work together?

GetHuman has no relationship with Spotify and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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Spotify Contact Info

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