Spotify Help Pages

Spotify Customer FAQ, Forum, and Online Help Desk

Spotify Help @ support.spotify.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 9am
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Recent Spotify help topics searched

My account keep stopping from playing something on your end they keep put me on hold ne...
Can you help me with this problem nobody is answering me back
Stops playing don't know why Can you help me with this problem nobody is answering me back
Have been a member for yours L spotify stops playing on me what do I do
I want my account cancelled--NOW!
I was purchase a plan for one week and amount is deducted In my account but I can't use...
On my recent Visa Account Statement I got a charge for Spotify USA . Transaction Date...
i need help merging my Artist name J.JAYVEN to Jomar Jayven as one on *my profile for a...
My account *****@***.com phone * ***-***-**** as closed on **********. I check my bank...
Hello, I joined Spotify and have two months free and at beginning I was very happy with...
We have a family*Plan. One of the devices has an email that is no no longer valid. How...
My wife was given Spotify premium as a gift from our son several months ago. He has jus...
My tv Spotify song not sound
need help puting spotify on my pc allready paid for it
I want to cancel my account!
i am using the right username and password, but it is telling me i’m incorrect and i kn...
I need to speak with a human that's not going to take my money but give me real help im...

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Spotify Online Help at support.spotify.com - Info & Stats

Help desk addresshttps://support.spotify.com/us/contact-spotify-support/?contact
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time100
Rank amongst all ways to reach them2
Other means of communicationemail, web, twitter
Communication customer rating72%
Quality of help rating57%
Votes for online help219
When this was last updatedSat Feb 27 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Spotify Help Pages: What to Know

This is the Spotify help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Spotify's best customer help page or faq or forum, this is the best entry point according to 84,900 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.spotify.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Spotify agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Spotify: General Information

Spotify does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Spotify using 3 different media: email, web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Spotify.

Do Spotify and GetHuman work together?

GetHuman has no relationship with Spotify and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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