Spotify Help Pages
Spotify Customer FAQ, Forum, and Online Help Desk
Spotify Help @ support.spotify.comCustomer Help
- It takes an average of 100 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:45am.
- Common topics include Refund a Charge, Account Access, Dispute a Charge, Cancel Account, Streaming or Download Trouble, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with Spotify. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent Spotify help topics searched
Need to change my bank card details with you and i dont know how to do it
I was billed on my credit card twice . I never ordered spotify how do i get it credited
I have a cash app Brittany b r i t t e y Alicia a l i c i a the v in the air capitalize...
Hello Spotify,**I purchased Spotify premium Individual a little while ago and it's been...
I am writing because I went on Spotify in a very well-known song that has been playing...
I have paid for a premium account for my father. For three weeks he has not been able t...
Your payment provider recently recalled an unauthorised payment for Spotify Premium. We...
Ive closed a bank account and need to see in my account what one Spotify has. I have tr...
My account * has changed for the automatic payment. How do I give you the updated infor...
I received a message :*Your payment failed**Don't worry. We'll try your payment again o...
Can’t see my playlist
Your program is telling me that someone else has my Email I've had that email address...
Hello,*My Spotify fails to open, though the small box below allows me to play current...
I registered a spotify account with an email (*****@***.com). I had someone subscribe t...
So I tried to get the * months free trial for Spotify I put my card information in and...
They charged my sons check if no account on *** and *** ?? He canceled Spotify why are...
I need to up datey monthly *.** account with a new debit card number
Spotify Online Help at support.spotify.com - Info & Stats
Help desk addresshttps://support.spotify.com/us/article/contact-us/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time100
Rank amongst all ways to reach them2
Other means of communicationemail, web, twitter
Communication customer rating69%
Quality of help rating95%
Votes for online help216
When this was last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Spotify Help Pages: What to Know
This is the Spotify help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Spotify's best customer help page or faq or forum, this is the best entry point according to 84,900 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.spotify.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Spotify agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Spotify: General Information
Spotify does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Spotify using 3 different media: email, web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Spotify.
Do Spotify and GetHuman work together?
GetHuman has no relationship with Spotify and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.