Princess Cruise Line Help Pages
Princess Cruise Line Customer FAQ, Forum, and Online Help Desk
Princess Cruise Line Help @ book.princess.comCustomer Help
- It takes an average of 5 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9:30am.
- Common topics include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Princess Cruise Line and talking to a real human being instead of searching their help site for answers.
Recent Princess Cruise Line help topics searched
I am the owner of Cordially Yours Travel and an affiliate of Nexion. I have ** agents...
BOOKING NUMBER DOES NOT WORK
We are trying to complete our personal information &documents requirements. We are not...
When COVID hit and cruises were cancelled due to virus I waited * months for receipt o...
Medallion app personal information. booking *KXM*D**in the app Katheryn Gill first nam...
This is my first cruise and want to know if there are any products in your cabin such a...
Cancel and rebook cruise
I would like to change my reservations to Princess Plus. Reservation number is *K*JCW.
I am trying to set up the medallion app. My profiles states that my date of birth is...
the price of my room has gone down. In the past Princess gave me the lower price.
need to contact customer service regarding an existing cruise.
Have been on hold with Princess over *.* hours. Need representative for questions abou...
I’m just trying to get an actual copy of our cruise *TWQCP, to set sail on Feb **!! I h...
Hi*Our room got changed and trying to get another we had room R*** wasn’t sure about ro...
I am cruising on Dec ** , what kind of Covid test do I need ?
I have been trying to get thru on you phone line all day and have had no luck....this i...
Trying to input enhanced license information.* State or province does not have Minnesot...
Princess Cruise Line Online Help at book.princess.com - Info & Stats
Help desk addresshttps://book.princess.com/captaincircle/customerCare.page
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time5
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating81%
Quality of help rating92%
Votes for online help36
When this was last updatedWed Apr 17 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-774-6237
Princess Cruise Line Help Pages: What to Know
This is the Princess Cruise Line help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Princess Cruise Line's best customer help page or faq or forum, this is the best entry point according to 3,534 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-774-6237) which we show above. Sometimes when you dig through the various help topics and volumes on book.princess.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Princess Cruise Line agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Princess Cruise Line: General Information
Princess Cruise Line has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Princess Cruise Line using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-774-6237 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Princess Cruise Line.
Do Princess Cruise Line and GetHuman work together?
GetHuman has no relationship with Princess Cruise Line and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.