Lenovo Help Pages

Lenovo Customer FAQ, Forum, and Online Help Desk

Average time to fix: (49 hours)
Busiest time: 2:45pm
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Recent Lenovo help topics searched

I have lost my laptops
I am from budaun,uttar pradesh. The screen of my smartphone is flickering a lot. When i...
I buyed my pc approx * years ago and there are lot of problems that i can see one of th...
Order status. We have never received anything from Lenovo other than purchase price ded...
Order status. Ordered on monday december *, ****. Order has been shipped yet that we kn...
i am not able to add a user to my laptop with a built in administrator account
Laptop x* extreme is running very slow
Call is not connected any cellphone number dialing any cellphone number when calling so...
I want to know when my order will arrive. I am getting mixed messages about delivery d...
I ordered a Tab M** (ZA*G****US) on *******. The order status says that it should be de...
Order a laptop for two weeks but still you shipped.
I have mobile Lenovo k* note mobile it was giving battery problem and it was in warrant...
I have mobile Lenovo k* note in warranty but it was giving battery problem trying to re...
I have Lenovo k* note mobile I warranty but giving problem of battery............ tryin...
Bought a lenovo C*** ** inches chromebook and the price dropped by **$ * days later. I...
My order is Dec *, **** but now I don't have any email that they shipped my order, it i...
Existing order help, price match or refund
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Lenovo Online Help at shop.lenovo.com - Info & Stats

Help desk address
http://shop.lenovo.com/us/en/landing_pages/contact/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:45pm
Average turnaround time
49
Rank amongst all ways to reach them
7
Other means of communication
phone, chat, email, web
Communication customer rating
95%
Quality of help rating
88%
Votes for online help
514
When this was last updated
Mon Mar 30 2020 08:00:00 GMT+0000 (UTC)
Best phone number
855-253-6686

Lenovo Help Pages: What to Know

This is the Lenovo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lenovo's best customer help page or faq or forum, this is the best entry point according to 17,226 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-253-6686) which we show above. Sometimes when you dig through the various help topics and volumes on shop.lenovo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lenovo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lenovo: General Information

Lenovo has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Lenovo using 4 different media: phone, chat, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-253-6686 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lenovo.

Do Lenovo and GetHuman work together?

GetHuman has no relationship with Lenovo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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