Lenovo Help Pages

Lenovo Customer FAQ, Forum, and Online Help Desk

Lenovo Help @ pcsupport.lenovo.com
Customer Help
  • It takes an average of 45 hours to fix issues starting at their website.
  • This link goes to the Technical Support section of their help site.
  • The most trafficked time of day is around 10:45am.
  • Common topics include Where to buy, Complaint, Technical support, Repairs, Returns, and more.
Since there is a phone number available, we have to recommend calling Lenovo and talking to a real human being instead of searching their help site for answers.

Recent Lenovo help topics searched

My laptop is having startup issues. I just bought this laptop * months ago, and it is a...
My ordered laptop was supposed to be delivered Sept **, but the tracking details said t...
I need to return my think pad laptop before I move overseas in less than ** hours. The...
I cancelled an order, now it is being shipped. I have confirmation based on a phone cal...
I have bought Lenovo Thinkpad T*** in july **** in United States. I live in Poland and...
I requested you to update the warranty of my Lenovo laptop as per attached Invoice. (La...
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I have a complicated order*payment issue between Lenovo and Klarna:*****. I ordered...
Purchased a Lenovo A*** all-in-one computer in January, ****. It came with wireless ke...
My Lenovo tab e* will no longer charge
I am not able to open my loptop
Hii*S no. SN- LR**WXTN*Model- V****laptop not boot.*hard drive not detected
I cannot turn on the backlit keyboard keys. They go on at start up, but then go off.
Dears Sirs,*I am homeowner shopping for a historically reliable, efficient, and economi...

Lenovo Online Help at pcsupport.lenovo.com - Info & Stats

Help desk addresshttps://pcsupport.lenovo.com/us/en/contactus
Department you interact withTechnical Support
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time45
Rank amongst all ways to reach them6
Other means of communicationphone, chat, web, facebook, twitter
Communication customer rating95%
Quality of help rating78%
Votes for online help509
When this was last updatedWed Apr 17 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-253-6686

Lenovo Help Pages: What to Know

This is the Lenovo help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lenovo's best customer help page or faq or forum, this is the best entry point according to 17,226 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-253-6686) which we show above. Sometimes when you dig through the various help topics and volumes on pcsupport.lenovo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lenovo agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lenovo: General Information

Lenovo has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Lenovo using 5 different media: phone, chat, web, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-253-6686 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lenovo.

Do Lenovo and GetHuman work together?

GetHuman has no relationship with Lenovo and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Lenovo Contact Info

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