How long does it take to process a return and receive a refund?

The processing time for returns and refunds at Lenovo largely depends on the specific situation and the product being returned. Generally, once Lenovo receives the returned item, it takes approximately 7-10 business days to process the return and issue a refund. However, this timeframe may vary based on factors such as the complexity of the return, verification procedures, and the payment method used for the purchase. Lenovo strives to expedite the process to ensure a prompt resolution, but delays may occur during peak seasons. Customers are encouraged to contact Lenovo’s dedicated customer service team for further assistance and specific details regarding the return and refund process.