Express Scripts Help Pages

Express Scripts Customer FAQ, Forum, and Online Help Desk

Express Scripts Help @
Customer Help
Average time to fix: (2 hours)
Busiest time: 1:30pm
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Recent Express Scripts help topics searched

We need to enroll in spread express scripts from Medicare
After several trials of other inhaled daily steroids for my asthma, such as the Advair...
change of delivery address
Sent claiming I have a payment due....already paid what they told me that...
Payroll department phone number
I would like to speak to an agent
My doctor sent in an RX for carafate liquid, I still haven't received it, * weeks ago
I am having trouble getting my meds delivered ASAP I’m way behind help me please names...
Waiting on medication orders to be shipped. Needed very soon.
Have my prescription Ttulicity been*Deleivered?
wife is on medicare tricare for life can she still usemilitarymedical facility for pres...
perscription filling question. I've been on hold waiting for an agent for ** mintues.
I have a new email address: It is *****@***.com.
Want to change email address for Charles Rhodus. I got a letter from express scripts s...
I am calling for an out of state pediatrician who is trying to scout out places in San...
I need to start ordering a refill ********.*Thank you,*Marybeth Engle
Need eye drops refilled

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Express Scripts Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time2
Rank amongst all ways to reach them5
Other means of communicationphone, web, email
Communication customer rating69%
Quality of help rating62%
Votes for online help353
When this was last updatedThu Jun 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-206-4005

Express Scripts Help Pages: What to Know

This is the Express Scripts help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Express Scripts's best customer help page or faq or forum, this is the best entry point according to 41,952 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-206-4005) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Express Scripts agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Express Scripts: General Information

Express Scripts has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Express Scripts using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-206-4005 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Express Scripts.

Do Express Scripts and GetHuman work together?

GetHuman has no relationship with Express Scripts and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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