Express Scripts Help Pages

Express Scripts Customer FAQ, Forum, and Online Help Desk

Average time to fix: (2 hours)
Busiest time: 10:45am
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Recent Express Scripts help topics searched

Correct payment for closing account and transfer of mail order prescriptions to new pha...
I am a retired veteran and whenever I get Meds filled Tricare refuses to pay for it as...
would like to change my address from *** faile street to **** metropolitan avenue bronx...
Just call whenever please and I’ll explain there
Scrips are being held until shipping address is verified. Have sent verification by mai...
HI PLEASE FILL MY SERTRALINE HCL TABS ***MG FOR ** TABLETS INSTEAD OF **. I HAVE * PIL...
Need to see Ketodan Foam as once again available. NDC *****-***-**.**Thank You.
Need information on Ketodan Foam. NDC *****-***-**. I am being told it is discontinue...
I need but am unable to download DD Form **** to submit a claim . Could youy help me t...
Need to cancel my Express Scripts account. Member ID: *************, Group Number: RX...
If my doctor splits a monthly prescription into two scripts, does Express Scripts cover...
My husband and I are out of several medications and need help. His are diabetic meds an...
NEED FAX NUMBER TO FAX SCRIPT
I HAVE NOTHING MORE TO SAY!!!!!!!!!!!!!!!
I WANT ALL TRICARE CONTACT WITH EXPRESS SCRIPTS TO BE DISCONTINUED IMMEDIATELY...
I WANT ALL EXPRESS SCRIPTS PRESCRIPTIONS*CONTACTS?ETC WITH ME TO BE DISCONTINUED & ERAS...
Need to pay for medication vitamin b and cholestyramine
Get help with my issue

Express Scripts Online Help at express-scripts.com - Info & Stats

Help desk address
http://www.express-scripts.com/contact/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
2
Rank amongst all ways to reach them
5
Other means of communication
phone, web, email
Communication customer rating
66%
Quality of help rating
59%
Votes for online help
356
When this was last updated
Sat May 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
800-206-4005

Express Scripts Help Pages: What to Know

This is the Express Scripts help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Express Scripts's best customer help page or faq or forum, this is the best entry point according to 41,952 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-206-4005) which we show above. Sometimes when you dig through the various help topics and volumes on express-scripts.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Express Scripts agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Express Scripts: General Information

Express Scripts has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Express Scripts using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-206-4005 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Express Scripts.

Do Express Scripts and GetHuman work together?

GetHuman has no relationship with Express Scripts and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Express Scripts Contact Info

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