British Airways Help Pages

British Airways Customer FAQ, Forum, and Online Help Desk

British Airways Help @
Customer Help
Average time to fix: (100 hours)
Busiest time: 1pm
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Recent British Airways help topics searched

I am trying to book and flight being operated by AA it says Premuim economy but on the...
My wife, Lisa Fuller, and I have first class tickets on a couple of flights with Britis...
BA cancelled our flight July *st. I have tried to call ** different times today - but...
I need seat assignments for the flights, business class. Confirmation codes for our res...
we need to change our flight bookings. Travelling in two weeks
flight canceled and need to rebook
I need to cancel my flight due to Japan not opening
I need to cancel my flight due to Japan not open
I would like a re-issue of a Boarding Pass for the following flight that I took- an ele...
Confirming i will be flying with a bike
I need to cancel my ticket due to Japan not opening up.
I need to cancel my flight within the ** hour window to get refunded. the flight was mi...
Part flight canceled by Airline. Need to book a new flight for the connection.
connect two bookings to one as one of the booking has a minor only reservation.
Mrs Mercy Anhusmere Okafor's flight on ******** from Salt lake city to Lagos was cancel...
BA canceled a segment of our flight and rebooked us on a flight that departs the day be...

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British Airways Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time100
Rank amongst all ways to reach them4
Other means of communicationphone, web, twitter
Communication customer rating76%
Quality of help rating75%
Votes for online help577
When this was last updatedMon May 16 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-247-9297

British Airways Help Pages: What to Know

This is the British Airways help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for British Airways's best customer help page or faq or forum, this is the best entry point according to 75,792 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-247-9297) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from British Airways agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting British Airways: General Information

British Airways has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with British Airways using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-247-9297 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like British Airways.

Do British Airways and GetHuman work together?

GetHuman has no relationship with British Airways and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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