British Airways Help Pages
British Airways Customer FAQ, Forum, and Online Help Desk
Average time to fix: (100 hours)
Busiest time: 9am
Recent British Airways help topics searched
Have a flight from London to Dublin* the problem is I am a US citizen and cannot travel...
Hi in this days it is easy to complain but I would like to say thank you for my flight...
My trip to Bucharest through to Budapest was cancelled and rebooked on a different date...
flight cancelled from London to LA on March **th. Reference * is JD*J*T. Need rebooke...
My flight BA** **********. Now problem issues carrona virus. So shall I back to LHR fly...
Hi, we need assistance on PNR : UWTKHU, passenger is Amber Thomas. Got a flight to LGW...
If I book flight from London to Prague for next week or two, will my flight be cancelle...
My flight BA**** from LHR to KUL was cancelled on **mar ****. My options online are to...
Hi*I want to contact with British Airways because I make some mistakes online for cance...
As the person is committed to us that thepassenger is coming to India from London. Can...
Would like full refund on cancelled british airways flight, not interested in reschedul...
Is there any delay in flights from Delhi to Toronto which are on ist April ****
Cancel * Change a booking
I need to cancel a flight due to the travel ban to London. Online it only offers me the...
we are due to fly to Canada in may though I have paid a deposit the final balance is du...
I want to de-check as I’ve already checked-in, I want to change the date of my travel
Need to change my flight reservation I do not want a ** hour layover in London. My PNR...Get help with my issue
British Airways Online Help at britishairways.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, web, twitter
Communication customer rating
Quality of help rating
When this was last updated
Sat Mar 28 2020 09:00:00 GMT+0000 (UTC)
Best phone number
British Airways Help Pages: What to Know
This is the British Airways help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for British Airways's best customer help page or faq or forum, this is the best entry point according to 75,792 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-247-9297) which we show above. Sometimes when you dig through the various help topics and volumes on britishairways.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from British Airways agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting British Airways: General Information
British Airways has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with British Airways using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-247-9297 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like British Airways.
Do British Airways and GetHuman work together?
GetHuman has no relationship with British Airways and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.