British Airways Help Pages
British Airways Customer FAQ, Forum, and Online Help Desk
British Airways Help @ britishairways.com
Average time to fix: (100 hours)
Busiest time: 3:30pm
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Recent British Airways help topics searched
I cant pick a new date on the app won't let me click apart from flight details
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my voucher is not working*could release it for me**** - **************-***********my ph...
Do I need a RT PCR test to board the flight before January **,****? *Where can I get a...
Sir,*Just now I have booked a ticket from Hyderabad to London on ***********through www...
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two or more issues involving three airlines thousands of " Accrued Miles" accumulated...
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British Airways Online Help at britishairways.com - Info & Stats
Help desk addresshttp://www.britishairways.com/travel/help-and-contacts/public/en_us?source=BOT_contactus
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:30pm
Average turnaround time100
Rank amongst all ways to reach them4
Other means of communicationphone, web, twitter
Communication customer rating74%
Quality of help rating73%
Votes for online help579
When this was last updatedThu Apr 08 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-247-9297
British Airways Help Pages: What to Know
This is the British Airways help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for British Airways's best customer help page or faq or forum, this is the best entry point according to 75,792 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-247-9297) which we show above. Sometimes when you dig through the various help topics and volumes on britishairways.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from British Airways agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting British Airways: General Information
British Airways has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with British Airways using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-247-9297 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like British Airways.
Do British Airways and GetHuman work together?
GetHuman has no relationship with British Airways and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.