Best Buy Help Pages

Best Buy Customer FAQ, Forum, and Online Help Desk

Best Buy Help @ bestbuy.com
Customer Help
  • It takes an average of 38 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1pm.
  • Common topics include Missing Item, Dispute a Charge, Make a Purchase, Return an Order, Geek Squad Support, and more.
Since there is a phone number available, we have to recommend calling Best Buy and talking to a real human being instead of searching their help site for answers.

Recent Best Buy help topics searched

at the time of deal your rep james id nojs**** that phone no will be the same which w...
I ordered a Ryzen * ****x CPU and the order page says it's 'Delayed'. I need to know if...
Never got a receipt for an online order* just want a copy of the receipt.
I had bought ** pcs chromecast with google tv HD on * Nov,****. Order Number:BBY...
I am currently having logged in issues online in order to pay my bill
Trying to locate a fedx package. I checked my copy as am delivery, and still no delive...
Price match guarantee
Pay by phone doesn't work and won't give me a human being ! Complete IDIOCRACY and tota...
I need to shop shipment of order number BBY**-************ It has not been shipped yet...
Dear assistant,**I’m Adrianne, and my package number is *ZR*R***YN********. I received...
Last night **.**.** I placed an order for the Shark Cordless Pro Vacuum with Clean Sens...
Today I received the unsolicited email from PayPal it appears to be legitimate. The ema...

Best Buy Online Help at bestbuy.com - Info & Stats

Help desk addresshttp://www.bestbuy.com/site/Global/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time38
Rank amongst all ways to reach them4
Other means of communicationphone, facebook, web, twitter, chat
Communication customer rating78%
Quality of help rating82%
Votes for online help721
When this was last updatedThu Apr 18 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-237-8289

Best Buy Help Pages: What to Know

This is the Best Buy help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Best Buy's best customer help page or faq or forum, this is the best entry point according to 47,472 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-237-8289) which we show above. Sometimes when you dig through the various help topics and volumes on bestbuy.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Best Buy agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Best Buy: General Information

Best Buy has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Best Buy using 5 different media: phone, facebook, web, twitter, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-237-8289 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Best Buy.

Do Best Buy and GetHuman work together?

GetHuman has no relationship with Best Buy and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Best Buy Contact Info

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