Best Buy Help Pages

Best Buy Customer FAQ, Forum, and Online Help Desk

Best Buy Help @
Customer Help
Average time to fix: (38 hours)
Busiest time: 9:30am
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Recent Best Buy help topics searched

My grandson wanted the helmet I ordered but has decided he doesn’t want it now. Is ther...
Tv broken when taken out of box. I carry that I love your store at Union Square in New...
Why did I not get an invoice for any of recent products ordered. Why cannot I not find...
Checking on the status of my order due to be delivered today
Sent an item back as a return and have still not been refunded.
I was promised after being lied to about a price match being hung up on and refused to...
Nov.**,**** I purchased a **" TV, model- NS-**DF**ONA**, SKU *******, cost $**.**. The...
I would like to return something I purchased online at a local store. Would that be possible?
I just hung up from * hour and ** minutes with Best Buy rep I called *** and was transf...
I have been on hold with Best Buy for an hour and a half between *** and *** about repa...
Wanting to know if Best Buy’s has a none wire charge plate compatible to *S IPhone ?
We purchased an electric clothes dryer from the Best Buy Outlet Store in Houston, TX. T...
I ordered an action figure and was told it shipped but a day or two later It said that...
I ordered an action figure from the website and it said it shipped but a day or two lat...
My refund for an order that you couldn’t track and was never received has not been depo...
why am a being billed for $**.**?**what was the purchase for*
I purchased a stove on ******** It was supposed to be delivered on ****** . It was not...

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Best Buy Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time38
Rank amongst all ways to reach them5
Other means of communicationphone, facebook, email, web, twitter, chat
Communication customer rating72%
Quality of help rating88%
Votes for online help715
When this was last updatedSun Jan 24 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-237-8289

Best Buy Help Pages: What to Know

This is the Best Buy help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Best Buy's best customer help page or faq or forum, this is the best entry point according to 47,472 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-237-8289) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Best Buy agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Best Buy: General Information

Best Buy has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Best Buy using 6 different media: phone, facebook, email, web, twitter, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-237-8289 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Best Buy.

Do Best Buy and GetHuman work together?

GetHuman has no relationship with Best Buy and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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