Asus Help Pages

Asus Customer FAQ, Forum, and Online Help Desk

Asus Help @ vip.asus.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 1:45pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent Asus help topics searched

My mobile having heating problem so I thought of giving to asus service center they sai...
bonjour - concerne demande de renseignement sur la r*f*rence : * mod*le Asus VIVOBOOK S...
Hello Good Morning,* My laptop should be problem created on when pendrive is u...
I have an old system that was fine for windows * but is too slow for windows **. I need...
i bought notebook (asus) and get delivered it on *th August **** but in the system it...
Realtek audio is not installing on my H*** Prime plus ASUS mother board and when i try...
I purchased a asus computer last December and it’s not working.**I received a RMA to sh...
Where can a school student apply for internships?
I bought an Asus laptop X***na and it did not come with any kind of discs, etc for deal...
During storms yesterday morning South of St. Louis, MO my internet connection suddenly...
I have asus zenfone * in my phone there are many problems **. There is no software upda...
When I touch screen or keypad on SEND button for email nothing happens. Sometimes it wo...
my laptop camera cannot be added in device hardware driver
My problem started when my dad got on laptop to claim unemployment benefits. He had ori...
My laptop has this grid line display on the right and bottom half of my computer. And i...
BSoD means Blue Screen of death
My phone is lost so I want to secure the data

Get help with my issue

Asus Online Help at vip.asus.com - Info & Stats

Help desk addresshttp://vip.asus.com/eservice/techserv.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time100
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web, email
Communication customer rating81%
Quality of help rating74%
Votes for online help203
When this was last updatedTue Feb 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-339-2787

Asus Help Pages: What to Know

This is the Asus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asus's best customer help page or faq or forum, this is the best entry point according to 15,564 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-339-2787) which we show above. Sometimes when you dig through the various help topics and volumes on vip.asus.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asus agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Asus: General Information

Asus has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asus using 4 different media: phone, chat, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-339-2787 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asus.

Do Asus and GetHuman work together?

GetHuman has no relationship with Asus and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Asus Contact Info

Other Company Help Desks

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!