Asus Help Pages

Asus Customer FAQ, Forum, and Online Help Desk

Asus Help @ vip.asus.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 9:30am
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Recent Asus help topics searched

Hello,**I'm with Boeing and in need of a letter of volatile memory for Part* VP**UQG, w...
I purchased an Asus Zen Pad *** S ** through Amazon back in March of this year and late...
Dear Sir or Madam, **I recently purchased a Asus X***JA-EJ***TS from***COMPANY NAME- Re...
My laptop has been updating since ** noon, ir is only at **% now.
My laptop has been updating since ** noon today. I see it's only at **%updating and it...
I have a wifi adapter called Asus AC**** USB-AC** Nano and it can find networks easily...
ever since i purchased my ASUS notebook it has been incredibly slow, my Motorola cell p...
My ASUS (Republic of Gamers) laptop will not load Pearson eTexts. I have contacted Pear...
Hi*I want to buy a new Asus ROG Strix but i am confused between ****ti or **** VR. My c...
After resetting windows due to some problems windows is asking for product key to activ...
I purchased a laptop from someone, i got locked out now it's asking for an hhd password
I need a loaner CPU since the Prime X***-Pro doesn't support BIOS flashback like it see...
I want to know if it's possible to buy an ASUS VivoBook S** without an operating system.
My laptop screen flickers every now and then. I'm wondering if it's going out or if it...
was trying to reset and now it is locked into the position of won't boot. won't start repair.
Wanted to confirm the gaming laptop I bought on Amazon is the correct product. I though...
I received an tuf ***LI laptop that was DOA where the screen is dead and I would like t...

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Asus Online Help at vip.asus.com - Info & Stats

Help desk addresshttp://vip.asus.com/eservice/techserv.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time100
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web, email
Communication customer rating69%
Quality of help rating86%
Votes for online help232
When this was last updatedTue Sep 27 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-339-2787

Asus Help Pages: What to Know

This is the Asus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asus's best customer help page or faq or forum, this is the best entry point according to 15,564 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-339-2787) which we show above. Sometimes when you dig through the various help topics and volumes on vip.asus.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asus agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Asus: General Information

Asus has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asus using 4 different media: phone, chat, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-339-2787 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asus.

Do Asus and GetHuman work together?

GetHuman has no relationship with Asus and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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