Toll-free · Mon-Fri 8am-6pm EST · Press 0 · If you know your party's extension, press 1. Life insurance customer service, press 2. Entity claims customer service, press 3. New and existing claims, press 4. If you are an agent or broker and didn't hear the option you need, press 5.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Lincoln National Life Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0.
Here is how our research team describes the way the Lincoln National Life Insurance phone system greets you: Plan sponsors, press 1. Retirement account, press 2. Death claims, press 3. To speak to an operator, press 0.
Below are some clips we've found from Lincoln National Life Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Lincoln Financial Group.
Your call and personal information may be recorded for quality assurance purposes.
To learn about privacy rights, please review our privacy notices online at w w w dot l f g dot com forward slash privacy.
At any time, press pound to repeat your menu options.
If you are a plan sponsor or calling on behalf of a plan sponsor, press one."
Excerpt from a call with Lincoln National Life Insurance
Thursday, March 7, 2024 4:08 PM
The first phone menu
"Thank you for calling Lincoln Financial Group.
Your call and personal information may be recorded for quality assurance purposes.
To learn about your privacy rights, please review our privacy notices online at w w w dot l f g dot com forward slash privacy.
At any time, press pound to repeat your menu options.
If you are a plan sponsor or calling on behalf of a plan sponsor, press one.
If you are calling for information on your retirement account, press two."
Excerpt from a call with Lincoln National Life Insurance
Thursday, March 7, 2024 3:54 PM
What are the hours and when should I call?
Lincoln National Life Insurance operates the call center for this 800-454-6265 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 98 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Lincoln National Life Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Lincoln National Life Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Lincoln National Life Insurance is Saturday.The most busy day to call is Thursday, which averages 1050% more phone calls by comparison.Again, this is based on a sample of 98 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Lincoln National Life Insurance
In summation, the best day to call Lincoln National Life Insurance is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Lincoln National Life Insurance staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Lincoln National Life Insurance
If you have time to do a bit of reading before you call Lincoln National Life Insurance, we recommend you read over some of our problem-specific articles.
Lincoln National Life Insurance is a trusted and reputable provider of life insurance policies. With over a century of experience, Lincoln National Life Insurance is committed to offering comprehensive coverage options that meet the unique needs of individuals and families. Their policies provide financial protection, security, and peace of mind for policyholders and their loved ones. Lincoln National Life Insurance is known for its high standards of customer service, reliability, and financial strength. They offer a range of life insurance products, including term life, universal life, and indexed universal life insurance. Whether it's protecting income, securing mortgage or loan obligations, or leaving a legacy, Lincoln National Life Insurance provides personalized solutions to help individuals achieve their financial goals.
Lincoln National Life Insurance offers a range of life insurance plans to meet the diverse needs of its customers. These plans include term life insurance, which provides coverage for a specific period of time and pays a death benefit if the insured passes away within that timeframe. They also offer universal life insurance, which provides flexible coverage and allows policyholders to adjust their premium payments and death benefit as their needs change. Additionally, Lincoln National offers indexed universal life insurance, where policyholders can potentially earn interest based on the performance of a selected market index. Lastly, they offer variable universal life insurance, which allows policyholders to invest their premiums in various investment options for potential growth. Whatever your life insurance needs may be, Lincoln National has a plan to cater to your specific requirements.
Yes, you can add riders to your life insurance policy with Lincoln National. We understand that each individual has unique needs, which is why we offer a range of riders to enhance your coverage. Our riders provide additional benefits and flexibility to tailor your policy to better suit your specific requirements. Whether you are looking for disability income protection, accelerated benefits for critical or chronic illness, or waiver of premium, we have options to meet your needs. These riders can be incorporated into your life insurance policy at the time of purchase or added later, providing you with peace of mind and added protection for yourself and your loved ones. Contact our dedicated customer service team for more information on our available riders and how you can customize your life insurance coverage with Lincoln National.
Click the link above to get answers to just about any Lincoln National Life Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Lincoln National Life Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiring about policy information: "I'm calling about the information about My Life is Wrong. Any way I can get the information?"
- From a call lasting 3m 27s , Mar 7, 2024 4:40 PM
Requesting information: "I'm calling about the information that I need to receive from the Lincoln NetLife."
- From a call lasting 5m 27s , Mar 7, 2024 4:08 PM
More Lincoln National Life Insurance Customer Service Contacts
There are of course other ways to contact Lincoln National Life Insurance customer service besides the phone. Below we list the best ones, by medium.
Lincoln National Life Insurance Customer Service Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Lincoln National Life Insurance provides this option.
Lincoln National Life Insurance Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Lincoln National Life Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Lincoln National Life Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lincoln National Life Insurance agent. This phone number is Lincoln National Life Insurance's best phone number because 4,302 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-454-6265 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Lincoln National Life Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Lincoln National Life Insurance has 3 phone numbers. It's not always clear what is the best way to talk to Lincoln National Life Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Lincoln National Life Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Lincoln National Life Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.