Toll-free · 24 hours, 7 days · Press 000 at every prompt · Fraud services - To get started, say or enter the last 4 digits of your account number or social security number. · Free tools available: Talk for me, Skip the wait, Schedule my call
Toll-free · 24 hours, 7 days · For credit reporting disputes · B of A - To get started, say or enter the last 4 digits of your account number or social security number. · Free tools available: Talk for me, Skip the wait, Schedule my call
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for FIA Card Services below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this FIA Card Services phone number to document the phone system.
Here is how our research team describes the way the FIA Card Services phone system greets you: B of A - Please hold for the next available associate.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold for a Representative.
Below are some clips we've found from FIA Card Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Bank of America.
For quality purposes, your call may be recorded or monitored.
Please hold for the next available associate. Thank you for calling Bank of America.
Please hold. An associate will be with you shortly."
Excerpt from a call with FIA Card Services
Friday, January 12, 2024 3:41 PM
What are the hours and when should I call?
FIA Card Services operates the call center for this 800-427-2449 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 406 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the FIA Card Services call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FIA Card Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FIA Card Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call FIA Card Services is Sunday.The most busy day to call is Tuesday, which averages 131% more phone calls by comparison.Again, this is based on a sample of 406 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
Using FIA Card Services offers a wide range of benefits for customers. Firstly, cardholders can take advantage of convenient online account management features, allowing them to view transactions, make payments, and easily track their spending. Additionally, FIA Card Services offers competitive rewards programs, giving customers the opportunity to earn points for every dollar spent, which can be redeemed for travel, merchandise, or cash back. Furthermore, FIA Card Services provides security measures like chip technology and fraud protection to ensure customers' financial safety. Cardholders also enjoy access to exclusive offers and discounts with participating merchants. Lastly, FIA Card Services provides excellent customer service, with dedicated support lines available for assistance with any queries or concerns. Choosing FIA Card Services means enjoying convenient tools, valuable rewards, enhanced security, and exceptional customer support.
The interest rates for FIA Card Services credit cards vary depending on the specific card and the individual's creditworthiness. FIA Card Services offers a range of credit card options, each with its own interest rate. The interest rates are typically determined based on factors such as credit history, income, and the current market conditions. To get the most accurate and up-to-date information on the interest rate for a specific FIA Card Services credit card, it is recommended to visit their official website or contact their customer service. They will be able to provide personalized information and explain the interest rates in detail, ensuring that the most suitable credit card option is chosen.
FIA Card Services credit cards may come with certain fees that vary based on the specific card and the account holder's credit history. Common fees include an annual fee, charged annually for card membership, and late payment fees if the minimum payment is not made by the due date. Additional fees may include cash advance fees for using the card to withdraw cash, balance transfer fees when transferring a balance to the card, and foreign transaction fees for purchases made outside the country. It is important for cardholders to carefully review the terms and conditions specific to their chosen card to understand all applicable fees. Some cards may offer fee waivers or reduced fees for certain periods, while others do not charge any annual fees or offer promotional periods with waived fees.
Click the link above to get answers to just about any FIA Card Services customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to FIA Card Services, and their purpose. Are any of these similar to the reason you are trying to call?
Check verification: "I'm just calling to verify a check that was paid to make sure that it's good, that account is open."
- From a call lasting 5m 23s , Jul 3, 2024 8:59 PM
Account information request: "Hi. I'm referring to an account that apparently was opened in two thousand eight."
- From a call lasting 14m , Apr 8, 2024 11:45 PM
Conclusion and closing notes
This is FIA Card Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FIA Card Services agent. This phone number is FIA Card Services's best phone number because 7,950 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-427-2449 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call FIA Card Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, FIA Card Services has 3 phone numbers. It's not always clear what is the best way to talk to FIA Card Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for FIA Card Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FIA Card Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.