How do I talk to a human at this FIA Card Services number?
A:Press 000 at every prompt
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to FIA Card Services Fraud Services?
A:The average hold time is 17 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.
This is the #2 most popular FIA Card Services phone number out of 3. Click above to go back to the main customer service number and other contact information, including FIA Card Services email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Don't press anything, just hold for a Representative. · B of A - Please hold for the next available associate.
Toll-free · 24 hours, 7 days · For credit reporting disputes · B of A - To get started, say or enter the last 4 digits of your account number or social security number.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this FIA Card Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 000 at every prompt
Here is how our research team describes the way the FIA Card Services phone system greets you: Fraud services - To get started, say or enter the last 4 digits of your account number or social security number.
What are the hours and when should I call?
FIA Card Services operates the call center for this 866-665-3578 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 1,325 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FIA Card Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FIA Card Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call FIA Card Services is Thursday.The most busy day to call is Tuesday.Again, this is based on a sample of 1,325 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call FIA Card Services is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that FIA Card Services staffs the call center well on Thursday.