British Airways Customer Support on Facebook

Contacting British Airways customer service via Facebook or Messenger by GetHuman

Not on Facebook or Messenger
For Customer Service
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.
Message about: Make a bookingMessage about: Cancel or change flightMessage about: Missing baggageMessage about: ComplaintMessage about: Seat assignmentBecause of another issue
3,968 customers have asked GetHuman if British Airways answers customer inquiries on Facebook
British Airways does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for British Airways on Facebook

Hello, I bought a flight to new york via last minute and we fly with British airways, f...I would like to book an award ticket on Alaska Airlines using my Avios. I did this yest...would like to know if flight leaving tonite at *.** from jfk if its a full flight. if y...My travel agent has booked my flights, booking ref M*UQ*C.*I need special assistance f...Dear sir*madam **Hi my name umit and I like to ask you something about pregnancy polic...The agent at British Airways was not helpful and talked to me like I'm stupid. I tried...I’ve booked two flights with Travel Unravel from Newcastle to Toronto via Heathrow. Can...Hi my daughrhers passport was stolen. She s in london and gas hwr flight back tomorrow...My booking KCHN** says BA**** starts at *.**pm from MSP. Today showed differently BA...Hi. I booked a flight for the next month with my son and my partner. And we wanted to a...Good afternoon, I made a booking on Saturday (Booking number RMGD*T), but two payments...Upon my doctors advise I cannot travel on J*n ** ****. I want to email the doctors not...I have an Executive account ********* and I have booked three flights and I want to all...If I go to your website ** hrs before flying and book in to reserve seats can I then pr...If I reserve my seats online **hrs before flying online can I print my boarding pass w...Can I change from economy to economy plus and if I do so , can I change my dates for free ?Get help for my issue

British Airways Customer Service via Facebook: The Breakdown

British Airways does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call British Airways instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with British Airways over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting British Airways in General

There are 6 ways to speak with British Airways customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call British Airways if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other British Airways customers, is the 800-247-9297 option we show above. If you know of other ways to reach British Airways that we haven't talked about here already, please let our research team know. Or if you think that British Airways has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting British Airways

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