Prometric Email

Emailing Prometric Customer Support by GetHuman

Average reply: (38 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 3:45pm
Why do you want to write to Prometric?

Customers recently wanted to email Prometric about the following:

How do I renew my cna license
We sent payment for * CNA tests in February ****. The payments were processed with Prom...
Gm my cna license will be up the ending of August. I am out sick, I called my company...
I want to know how did my license lapses when I did * day shipping and they received it...
I tried to purchase the * written test on the link that was provided for a practice tes...
I renewed my CNA license if you months ago. They sent me the wrong person’s license.
Did not get appointment conformation email
I had a testing appointment for July ** at *am that was confirmed on June *, and today...
I sent in my cna renewal app and haven’t received a letter in response. I was checking...
Just A Few Questions, How Much l need to pay to challenge the CNA Test. And Where can...
it was time for me to renew my cna license so I send money order and other paper work b...
Scheduling a test run

Help me with my issue

Prometric Email Support - by the Numbers

Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response3:45pm
Average wait38
Rank (overall)5
Alternate methodsphone, chat, email, web
Quality of communication92%
Quality of help64%
Customer votes548
Information last updatedSat Aug 08 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-775-3926

Prometric Customer Service Email

Email Prometric customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Prometric customer service. This information is according to 21,198 GetHuman users who are also Prometric customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Prometric customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Prometric at their 800-775-3926 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Get Test Results. When you email Prometric one of their customer service agents sitting in one of their call centers, likely located in Florida, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Prometric by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Prometric

Prometric provides customer service by email and also by phone. There are 8 ways to reach Prometric across 4 communication modes: phone, chat, email, web. In case you didn't realize there was an alternative, the best phone number for Prometric customer support is 800-775-3926. With our free tools, you can check out the current wait time for Prometric and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Prometric customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Prometric currently.

What's the connection between Prometric and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Prometric's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!