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ShoreTel Customer FAQ

Top Answers & How-to Guides

What is ShoreTel's Phone Number?

The question we are asked most often is about how to talk to ShoreTel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use ShoreTel on my mobile device?

Yes, ShoreTel offers mobile applications that allow users to access their ShoreTel phone system through their mobile devices. With...
Ask any question you have about ShoreTel customer service, get an answer now.
Contact ShoreTel customer service

Compatibility

Can I use ShoreTel with my existing phone lines?

Yes, you can use ShoreTel with your existing phone lines. ShoreTel offers multiple deployment options, including on-premises, cloud-based,...
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What types of phones are compatible with ShoreTel?

ShoreTel is compatible with a wide variety of phones, offering flexibility to meet the diverse needs and preferences of different businesses....
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Features

What features are included in a ShoreTel phone system?

A ShoreTel phone system offers a range of advanced features designed to enhance productivity and communication in the workplace. Some...
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Recording Calls

Can I record calls with ShoreTel?

Yes, ShoreTel provides the ability to record calls. With its advanced communication solutions, ShoreTel offers call recording functionality...
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Conference Calls

Can I use ShoreTel for conference calls?

Yes, you can use ShoreTel for conference calls. ShoreTel offers a robust conference call feature that allows users to effortlessly...
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Cost

What is the cost of a ShoreTel phone system?

The cost of a ShoreTel phone system varies based on several factors such as the required number of users, hardware choices, and deployment...
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Mobile Usage

Can I use ShoreTel on my mobile device?

Yes, ShoreTel offers mobile applications that allow users to access their ShoreTel phone system through their mobile devices. With...
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Help me with my ShoreTel customer service issue

Ask any question you have about ShoreTel customer service. We will do our best to get you answers right away.
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