Yes, ShoreTel provides the ability to record calls. With its advanced communication solutions, ShoreTel offers call recording functionality that allows users to capture and store conversations for various purposes. Whether it is for training, regulatory compliance, or quality assurance, the call recording feature ensures that important conversations are securely and accurately preserved. Users can easily initiate call recording through the ShoreTel system, and the recordings can be accessed and managed through a user-friendly interface. Additionally, ShoreTel provides options for call storage, retrieval, and even integration with third-party applications for comprehensive call recording management. This enables businesses to effectively leverage call recording as a valuable tool for analysis, review, and improvement of their communication processes.
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