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Can I use ShoreTel with my existing phone lines?

Asked 2 years ago
ShoreTel offers a versatile communication solution that is designed to integrate with a variety of existing phone lines, including traditional analog and digital lines, as well as Voice over Internet Protocol (VoIP) services. Users can leverage ShoreTel's features even if they have established phone systems, making it a flexible option for businesses looking to enhance their communication capabilities without a full overhaul of their existing infrastructure. In many instances, ShoreTel uses a component called the ShoreTel Gateway, which facilitates the connection between the ShoreTel system and existing phone lines. This allows organizations to transition smoothly to a more advanced communication solution while maintaining their current lines. Additionally, for those using VoIP services, ShoreTel can often work directly with their provider to ensure seamless integration. As it is essential to assess the specific infrastructure and compatibility needs of each organization, those interested may wish to consult the relevant ShoreTel documentation or resources found on the official website for more detailed guidance regarding compatibility and setup procedures.
Answered Aug 8th 2025

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