ShoreTel does provide training resources for new users to help them effectively utilize their systems and services. These training options often include online tutorials, user manuals, and instructional videos that cover various features and functionalities of ShoreTel products. Additionally, ShoreTel typically offers webinars and live training sessions to facilitate hands-on learning experiences. This comprehensive approach ensures that users can quickly become proficient in using ShoreTel's communications solutions. For organizations seeking tailored training solutions, there may also be options for customized sessions, depending on specific needs. It is advisable to explore the official ShoreTel website for the most current information on training resources and options available, as well as any relevant contact details.