ShoreTel Phone Number

Calling ShoreTel customer service faster by GetHuman

800-742-2348
Customer service
Current Wait: 56 mins (44m avg)
Hours: 24 hours, 7 days; best time to call: 2:30pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Service problemCancel serviceChange planOvercharge/Strange chargeTechnical supportA different issue
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Customer Number 800-742-2348 - by the Numbers

Phone number to dial
800-742-2348
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
2:30pm
Navigate phone maze to a human
Direct to human
Average wait
44
Current wait
56
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
73%
Quality of help
90%
Customer votes
744
Information last updated
Fri Sep 21 2018 10:00:00 GMT+0000 (UTC)

ShoreTel's Best Toll-Free/800 Customer Phone Number

This is ShoreTel's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ShoreTel agent. This phone number is ShoreTel's Best Phone Number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-742-2348 include Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. Rather than trying to call ShoreTel we recommend you tell us what issue you are having and then possibly contact them via phone. In total, ShoreTel has 1 phone number. It's not always clear what is the best way to talk to ShoreTel representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting ShoreTel - by phone or otherwise

While 800-742-2348 is ShoreTel's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other ShoreTel customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact ShoreTel please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for ShoreTel.

What is GetHuman's Relationship to ShoreTel?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like ShoreTel. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our T-Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like T-Mobile or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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