Canada Post Customer Service

Contact Canada Post & solve common issues

Use Canada Post's Phone Number

Canada Post's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Canada Post. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting Canada Post customer support

Below you can compare and contrast the 6 ways to contact Canada Post by looking at which ones are the fastest and which ones other customers recommend the most for solving Canada Post customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Canada Post across the following channels: Phone, Email, Web, Facebook.

Phone number / contactWaitVotes
Customer Service
20 mins77
Online Business Center
12 mins162
Customer Service
< 2 hrs356
Online Help at
Customer Service
< 2 hrs372
Customer Service
9 mins224
Snap Admail Support
10 mins333

Canada Post: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Canada Post.
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Click below to show 1 more questions, answers, and complete guides to common Canada Post customer support problems.

Recent reasons customers contacted Canada Post:

We moved to a retirement village just outside of South River Ontario three years ago...
I didn't get a tracking ID, but there is an order ID. I received a message that I misse...
Good afternoon. I ask you to help. I, the sender - Anastasia Yurchenko, sent * parcels...
Please advise if it is there so I can come to Canada to pick it up. Thank you
Our complex is not getting mail all the time and the mail boxes are cluttered with wron...
Hi! I am into intelligence *** to check the outbound parcel status. Can you send me a l...
I received a delivery notice. what happens to the package if I am unable to pick it up...
According to the tracking number I have for my parcel, it is sitting in the Sidney depo...
I sent a international parcel and they showed the expected delivery within *-** busines...
I haven’t received my mail from china. *I checked that canada post officer delived in D...
Hi Canada Post Customer Service, *May I request to change the mail box keys, because of...
When is delivery of my package, Tracking number*****************? Original delivery was...
One of mine comunity mail box was moved out of its original place. A strong wind could...
I have received an e mail stating unsuccessful delivery attempt ******** to schedule a...
I am away for Christmas and a parcel was attempted to be delivered to my address. My ne...
More customer issues

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Does GetHuman work with Canada Post?

GetHuman does not work with Canada Post's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Canada Post at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Canada Post's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Canada Post at a Glance

Canada Post has no chat option
Canada Post has 1 customer email
Canada Post has 1 help forum
Canada Post has no twitter handle
Canada Post has 1 facebook page
Contact information overview

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