Spectrum Customer Service

Contact Spectrum & solve common issues

Use Spectrum's Phone Number

Spectrum's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Spectrum. Below you will also find the phone and non-phone-based contact information we've gathered.

Spectrum: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Spectrum.
There's more!
Click below to show 15 more questions, answers, and complete guides to common Spectrum customer support problems.

Contacting Spectrum customer support

Below you can compare and contrast the 2 ways to contact Spectrum by looking at which ones are the fastest and which ones other customers recommend the most for solving Spectrum customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Spectrum across the following channels: Phone, Web.

Phone number / contactWaitVotes
888-615-0301
Customer Service
< 1 min66
Online Help at spectrum.com
Contact Us
< 9 hrs288

Recent reasons customers contacted Spectrum:

Receiving calls from a person stating they are calling from Spectrum * ***-***-****. T...
Why are there so many firmware updates? It interrupts at least * programs a day
I need a new remote control and I want Spectrum to mail it to me
I can no longer copy and paste a list of email addresses from one email to another. Ho...
I received an email indicating a modem had been deactivated on my account and that I ne...
The HDMI* option on the input menu is not accessible. (its on fade out and I can't sele...
I’m going to do some digging around the house. To avoid accidentally cutting the cable...
Can’t sign in to online account in order to activate internet
I want internet , TV and my phone to work
I want to go with Spectrum: I have consumer cellular who won’t let me keep my phone* be...
My fast forward does not work
I am constantly being LIED to and I have had ENOUGH! My service has been intermittent f...
Moto g play - ****** ***-***-*****IMEI ****************Cell phone isn't receiving text...
Checking to see if spectrum is now Available in our area*N**** Asje Road *Cambridge, WI...
I need a paper copy showing how much I have paid on my phone so far for an EBT applicat...

Help me with my issue

Does GetHuman work with Spectrum?

GetHuman does not work with Spectrum's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Spectrum at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Spectrum's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Spectrum at a Glance

Spectrum has no chat option
Spectrum has no customer email
Spectrum has 1 help forum
Spectrum has no twitter handle
Spectrum has no facebook page
Contact information overview

Answered on this page:

What Is the Best Internet Speed from Spectrum?
How Do I Schedule an Installation Appointment with Spectrum?
How Do I Switch My Internet Provider to Spectrum?
Where Can I Pay My Spectrum Bill?
How Do I Give Feedback About My Experience to Spectrum?
What Internet Speed Do I Need from Spectrum?
What Are the Best Low Income Internet Options?
Solutions to common issues

Contacting Other Companies

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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