Spectrum Customer FAQ

To pay off your iPhone purchased on a payment plan, you can log in to your Spectrum account and navigate to the billing or payment section. There, you should find the option to pay off your device early. Follow the prompts to complete the payment.

Yes, when returning a Spectrum box, you should also return any associated cables and remotes. It helps ensure that all equipment is accounted for and can be reused for future customers.

To change from AT&T to Spectrum, start by checking the availability of Spectrum services in your area. Then, sign up for a Spectrum plan that fits your needs. Follow the installation instructions provided by Spectrum to set up your services. Make sure to keep your AT&T account active until your Spectrum service is up and running to avoid any interruptions. Once everything is in place, you can cancel your AT&T service.

To get a new remote control, you can visit a Spectrum store or order one through your account online. If you prefer, you may also be able to request a replacement remote by contacting Spectrum's customer support. There is a link to the most up-to-date contact information right here on this page that you're viewing.

Turner Classic Movie (TCM) is part of Spectrum's Select Package and its digital TV tier. If you're no longer receiving TCM, it's possible that changes have been made to your subscription package or that there may be some technical issues. Make sure your subscription includes the Select Package or higher. If all is in order with your subscription, try resetting your cable box. If the issue persists, it might be necessary for Spectrum's technical team to resolve the issue.