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Yola Customer FAQ

Top Answers & How-to Guides

How do I Contact Yola Customer Service?

The question we are asked most often is about how to talk to Yola customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Yola customer service, get an answer now.

Recent Yola Customer Questions

Change my credit card with Yola

To change your credit card information with Yola, log in to your account, go to the Billing section, and find the option to update your payment method. Follow the prompts to enter your new credit card details. Make sure to save the changes to ensure the new information is recorded.
Asked Aug 25, 2024 2:34 PM

How can I make payment with my bank card?

To make a payment with your bank card on Yola, follow these steps: 1. Choose the product or service you want to purchase. 2. Click on 'Checkout' or a similar prompt to proceed to the payment page. 3. Fill in all the requested information, including your bank card details. This typically includes your card number, expiry date, and CVV code. 4. Confirm the payment. Some banks may require additional authentication. Please ensure your card is enabled for online payments and has sufficient balance. Also, check if your bank needs permission to make international transactions if Yola is not based in your home country.
Asked Apr 19, 2024 8:46 AM

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General Information

What is Yola?

Yola is a user-friendly website builder that enables individuals and businesses to create websites easily, utilizing...

Is Yola free to use?

Yola provides a free plan for website creation that includes basic features and Yola branding. Users can choose to upgrade to...

Does Yola offer customer support?

Yola provides various customer support resources, including a help center with articles and guides, community forums for peer...

Is there a mobile app for managing Yola websites?

As of October 2023, Yola does not provide a specific mobile app for managing websites, but the web builder is accessible...

Domain and Transfer

Can I use my own domain with Yola?

Yes, users can connect their own domains to Yola, allowing for website personalization. After purchasing a domain, one should...

Can I transfer my existing website to Yola?

Transferring an existing website to Yola is possible, but it may require manual recreation depending on the current platform....

Customization and Features

What features does Yola offer for website customization?

Yola provides numerous customization features that allow users to design their websites easily. This includes a user-friendly...

Can I track the analytics of my Yola website?

The Yola website builder allows users to track site analytics by integrating with Google Analytics. This tool provides vital...

Is Yola SEO-friendly?

Yola includes multiple SEO-friendly features, such as customizable page titles and meta descriptions, aiding users in...

How can I create a blog using Yola?

To create a blog with Yola, a user must sign into their account and either create a new site or select an existing one. Through...

E-commerce Capabilities

Can I sell products on my Yola website?

Yes, Yola allows users to sell products on their websites by providing e-commerce features. This includes setting up an online...

What payment methods does Yola support for online stores?

Yola allows online store users to process payments through various gateways like PayPal, Stripe, and Square. These integrations...

What e-commerce features does Yola provide?

Yola provides a comprehensive set of e-commerce tools for building and managing online stores, including customizable product...

Templates and Design

Are there any limitations on storage or bandwidth with Yola?

Yola's storage and bandwidth limits vary by plan, with free plans usually having restrictions to promote fair use. Paid plans...

Does Yola have a marketplace for templates?

Yola does not have a specific template marketplace but offers customizable templates within its website builder. Users can...
We look to the Yola issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Yola issues reported to GetHuman

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