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UrbanSitter Customer FAQ

Top Answers & How-to Guides

How do I Contact UrbanSitter Customer Service?

The question we are asked most often is about how to talk to UrbanSitter customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

Creating an account on UrbanSitter is easy! Simply visit our website and click on the "Sign Up" or "Create Account" button. You will...

Is there a membership fee for using UrbanSitter?

No, there is no membership fee for using UrbanSitter. UrbanSitter is a free online platform that connects parents with reliable caregivers....
Ask any question you have about UrbanSitter customer service, get an answer now.

Account Creation

How do I create an account?

Creating an account on UrbanSitter is easy! Simply visit our website and click on the "Sign Up" or "Create Account" button. You will...

Website Functionality

How does UrbanSitter work?

UrbanSitter is an online platform that connects parents with trusted local babysitters. To utilize the service, parents simply need...

Can I message a babysitter before booking?

Yes, you can message a babysitter before booking on UrbanSitter. We understand the importance of finding the right caregiver for your...

Babysitter Profiles

What information can I find on a babysitter's profile?

On a babysitter's profile on UrbanSitter, you can find comprehensive information to help you make an informed choice. Profiles typically...

Trust & Safety

What is the UrbanSitter Trust & Safety policy?

The UrbanSitter Trust & Safety policy is aimed at ensuring the well-being and security of users on our platform. We prioritize the...

Payment Options

What are the payment options on UrbanSitter?

UrbanSitter offers multiple convenient payment options for users. Parents can choose to make payments using any major debit or credit...

Membership Fee

Is there a membership fee for using UrbanSitter?

No, there is no membership fee for using UrbanSitter. UrbanSitter is a free online platform that connects parents with reliable caregivers....

Help me with my UrbanSitter customer service issue

Ask any question you have about UrbanSitter customer service. We will do our best to get you answers right away.
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UrbanSitter issues reported to GetHuman
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