What is the UrbanSitter Trust & Safety policy?

The UrbanSitter Trust & Safety policy is aimed at ensuring the well-being and security of users on our platform. We prioritize the safety of children, parents, and caregivers. Our thorough screening process includes verifying personal and professional information, such as identification, qualifications, and background checks. We encourage users to provide reviews and ratings after each booking to promote transparency and accountability. Furthermore, we offer parents access to additional safety tools like video interviews, while sitters can opt for Trust & Safety features like bookings through agencies or a certification program. In case of any concerns or issues, our attentive customer support team is readily available to provide assistance. At UrbanSitter, we strive to create a trusted community where families can find reliable childcare while feeling confident in their choice.