The question we are asked most often is about how to talk to Sheraton Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
The hotel charged one of my rooms a smoking fee & no one smoked in any room. I need that bogus charge reversed.
We recommend reviewing your reservation details and contacting the hotel's front desk or customer service directly to address and resolve any billing discrepancies, including the smoking fee.
Asked Jul 5, 2024 4:57 PM
Help me with my Sheraton Hotels customer service issue