Google Nest Customer FAQ

To get the entry key for your third generation Nest thermostat, you typically need to access it through the Nest app or your Google Account. If you have it set up, open the app, go to settings, and look for the "Entry Key" option under the device settings. If you've lost access, the entry key reset process may require you to follow specific steps in the app. Please check your app for the exact navigation to find this feature.

To change the password for your Nest outdoor camera, open the Google Home app or the Nest app on your device. Go to the settings for your camera, then select "Account" or "User Settings." From there, choose "Change Password" and follow the prompts to enter a new password. Make sure your new password meets the security requirements and confirm the change.

To stop your Nest thermostat from changing the temperature by itself, check if the Auto Schedule feature is enabled. If it learns your temperatures preferences, it may create a schedule that automatically adjusts the temperature. You can disable Auto Schedule in the settings on the thermostat or through the Google Home app. Additionally, ensure there are no conflicting schedules set in the app and check for any connected devices that may influence the settings.

To connect your Google Nest to Wi-Fi, start by downloading the Google Home app on your smartphone. Open the app and tap on the "+" icon to add a new device. Follow the prompts to select your Google Nest device. The app will guide you through connecting your device to your Wi-Fi network, including selecting your network and entering the password. Once completed, your Google Nest should be connected to Wi-Fi.

We do not have specific information about Nest Ware subscriptions or their payment options. Please check the details available on the page you are viewing for the latest information on payment plans.