Google Nest Customer Service

Contact Google Nest & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Google Nest. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Google Nest, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Google Nest: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Google Nest.
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Click below to show 1 more questions, answers, and complete guides to common Google Nest customer support problems.

Contacting Google Nest customer support

Below you can compare and contrast the 3 ways to contact Google Nest by looking at which ones are the fastest and which ones other customers recommend the most for solving Google Nest customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Google Nest across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
855-469-6378
Customer Service
No human88
Online Help at support.nest.com
Customer Service
< 38 hrs353
https://twitter.com/googlenesthelp
Customer Service
8 mins109

Recent reasons customers contacted Google Nest:

Annual renewal attached account to a defunct thermostat. Need the account switched ov...
My thermostat seems to malfunction
I got a new modem *wifi router and get get Google home working again
Nest won’t connect to WiFi
Google nest app won't reconnect to wifi
How to pair Nest Hub with third-party smart lock
I cannot access Nest thermostat on my phone
Nest thermostat can not find Wi-Fi network. Nest door bell found network.
I want to speak to someone about renewal Google*nest (camera)
My nest cameras are no longer working the way they used too, and I have NEST AWARE. My...
Would like to connect Nest to app
We need our nest cameras ** * recording. Please help us
Moved cameras from a business to my house. Plugged it in and the app says camera offlin...

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Does GetHuman work with Google Nest?

GetHuman does not work with Google Nest's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Google Nest at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Google Nest's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Google Nest at a Glance

Google Nest has 1 phone numberBEST
Google Nest has no chat option
Google Nest has no customer email
Google Nest has 1 help forum
Google Nest has 1 twitter handle
Google Nest has no facebook page
Contact information overview

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