Robinhood Customer FAQ

If you cannot access your account and no longer have the email or phone number associated with it, you will need to verify your identity through the options available. There are processes in place to help regain access, which may involve providing personal information for verification. Please refer to the most up-to-date contact information right here on this page for further assistance.

To unfreeze your Robinhood account, you will need to review any alerts or messages regarding the freeze, as these typically explain the reason. Common reasons for an account freeze include unpaid fees, security concerns, or activity that violates Robinhood's policies. Once the issue has been resolved, your account will usually be unfrozen automatically. If the freeze persists, follow the procedures outlined in your account notifications.

If you are having trouble changing your phone number, please ensure that you are following the correct steps in the app. Typically, you should be able to update your phone number in the account settings or profile section. If the issue persists, there is a link to the most up-to-date contact information right here on this page that you are viewing.

If your Robinhood account has been closed, it could be due to a variety of reasons, including inactivity, a violation of terms of service, or issues with account verification. To understand the specifics of your situation, please refer to the most up-to-date contact information provided on this page to reach out to Robinhood directly.

To transfer funds from your Robinhood account to your bank, open the app and navigate to the "Account" section. Select "Transfers" and then choose "Transfer to Your Bank." Enter the amount you want to withdraw, confirm the details, and complete the transfer. The funds typically take 3 to 5 business days to appear in your bank account.