How Do I Unfreeze My Robinhood Account?

Robinhood enables you to trade exchange-traded funds, stocks and cryptocurrencies without paying any fees. If your Robinhood account has been closed, you can unfreeze it by visiting the Robinhood website and following the guidelines given in this article.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Robinhood is gaining popularity because of the variety of services it offers at an affordable rate. For instance, Robinhood not only allows you to trade in stocks and exchange funds but also enables you to pay for your bills using online checks. Most of the services Robinhood offers are free of charge, and this is what makes it user-friendly.

Another benefit of using Robinhood is that, unlike other brokers, you don't need to maintain an account minimum. Robinhood is also one of the few brokers that allows its users to trade in cryptocurrencies. The company also has a feature, introduced in 2021, that involves recurring investments.

Having a Robinhood profile helps you keep track of your investments. Your profile provides information about the percentage you've invested in cryptocurrencies, stocks and exchange-traded funds. It's also easy to monitor where your investments are concentrated and the amount of profit you've made in each area. To continue enjoying these services, you must have an active Robinhood account.

If your account has been closed, there are minimum requirements that you must meet to reopen it. Your account must have been opened after January 1, 2002, and it must meet anti-money laundering (AML) requirements. If you want to reopen a client or sub-account, you must have an open master account. Keep reading to find out how to unfreeze your Robinhood account.

Unfreezing Your Robinhood Account

If you want to unfreeze your Robinhood account, follow the guidelines below, or contact the Robinhood customer support team for more guidance.

1. Log into account management

2. You find an abbreviated menu in the account management section for your closed Robinhood account

3. Click on "Manage Account"

4. Tap on "Settings"

5. Select "Reopen Account" to display a reopen account page

6. Click on the link "Upgrade Trading Permissions." This allows you to update the products you wish to trade and the countries in which you wish to trade.

7. If your update contains incorrect information that indicates your account doesn't meet the trading experience and financial criteria for the products that you choose, Robinhood sends you an error message

8. You also receive a link to update this information with the correct details

9. Next, update your market data subscriptions by following the instructions displayed on the screen

10. If you completed the W-8 form more than four years ago, the form is expired and needs updating.

11. If this is the case, you receive a link to update the W-8. Click on it, submit the form and then return to the reopen account page

12. When you complete this process, you receive an email with a confirmation number

13. Enter this confirmation number on the required field on the screen

14. You then receive a confirmation that Robinhood has received your reopen account request and that the request is pending approval

In case you encounter problems during this process, you can request assistance from the Robinhood customer support team through live chat.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Unfreeze My Robinhood Account?

Why does GetHuman Write How-to Guides for Robinhood Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Robinhood in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Unfreeze My Robinhood Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Robinhood

Asked 4 years ago
Updated 2 years ago
Viewed 1,606,179 times
Robinhood
Unfreeze my Robinhood account
unfreezing your account with Robinhood
reactivate my Robinhood account
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!