How do I report my Q Link Wireless phone lost or stolen?

If you lost your Q Link phone, or even if it was stolen, there are certain steps you will want to follow to report the issue and resolve the problem quickly. Here's what you need to do.

Aug 21, 2019

Has your Q link Wireless phone been stolen? Losing your phone can be devastating. Unfortunately, accidents can happen at any time so it is possible to lose your phone when you least expect. Fortunately, it is possible to report your lost phone regardless of how you lost it.

If your phone is lost or stolen, Q Link allows you to bring your own. You may go back to another phone that is attached to your Q Link account or order a new one. Login to your account and then go to the 'Activate Phone' page. Choose the phone you wish to use and add a new phone. Click 'Activate' and your Lifeline benefit will be transferred to the new phone. Activate your new phone as soon as you can. If you wait 30 or more days, your service may be cancelled.

Whether you buy a new phone or go back to your older one, you will continue to enjoy free service for life, picture messaging every month, unlimited international text, and free emergency calls.

Reporting Your Q Link Wireless Lost Phone

Do not panic when you lose your phone. Before you report the problem, try tracking it with a few programs. If you do not find it, you should report to the nearest police station as soon as possible. A lost Q link wireless phone might not seem like an emergency but it will help you get a police report. You may need the report when making a claim with your insurance provider.

Report to your bank and cancel credit cards that you may have saved on the phone. If your phone has been stolen, the thief may find your credit information and steal from you.

If you use the same password on various accounts, change them. If a thief can access sites on your phone, they can use the login information to get hack your various accounts.

If you are not sure how you lost your phone, try retracing your steps. You may have just misplaced it.

If you are unable to find the phone, it may be time to get a new one. Fortunately, you can get a free one from Q Link Wireless. To qualify for a free monthly service and a free smartphone, you must belong to a low-income household. You may also be eligible if you receive government benefits.

Taking Precaution

Losing your phone can be stressful. It is, therefore, wise to keep it safe and avoid going through the trouble of getting a new one. The following tips may help you.

1. Make a habit of putting your phone back into your purse or pocket when it is not in use

2. Avoid using your phone in public places unless you have to

3. If you always wear a certain accessory such as a ring, watch, or bracelet, try to create a connection between the accessory and your phone. This way, you will think of your phone whenever you see the accessory.

If you have already lost your phone, use its built-in protection to protect your sensitive information. If your phone has an in-built tracking system, you can use to identify the location of your phone at all times. If you are using an iPhone, you can use the option 'Find my iPhone.' For Androids, you can use 'Find My Device' on your Google account.

If you have trouble with your Q Link Wireless Phone, you should contact the customer support team for help. They may help you if you have trouble reporting your lost phone or using the service with your new phone.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I report my Q Link Wireless phone lost or stolen?

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