How do I transfer my Q Link Wireless number to another carrier?

If you no longer wish to use Q Link but want to keep your number, transferring your number can be tricky. Take out the risks by following this guide to transfer your Q Link number.

Aug 21, 2019

There are numerous and varied reasons to want to transfer your Q Link Wireless phone number to another carrier. One of the reasons might be because you want better customer service. Another reason may be because the other carrier has better talk, text and data deals. Whatever the reason you will be glad to know that you are not locked into your Q Link wireless contract and can transfer it whenever you desire. Matter of fact, you can change your free cell service provider every three months if you wanted to subject to certain terms and conditions.

There is a common misconception among free government phone service users that you have to cancel your services before accessing another company's mobile services. In fact, you have the right to switch service providers if you have enjoyed Q-Link's services for at least six months. There is some truth to the misconception because if you are caught using two government cell services simultaneously, you can lose both services so it is a good idea to cancel with our previous service provider before switching to a new one.

Many customers of Q Link's Wireless service complain that the company never responds to their calls or emails but the narrative differs from customer to customer. The process of transferring your Q Link number to another carrier must involve calling Q Link but patience is advised. The process is as follows:

  1. Reach out to Q Link Wireless and request for a transfer of service. Q Link Wireless' can be found at GetHuman.
  2. You will be required to fill in a form to prove your eligibility for the transfer. Fill the application form which will include a request for change.
  3. After filling and submitting the form, the Q Link Wireless agent should acknowledge that they have received the application form and change request. Once the transfer is successfully completed, you will cease to receive any services and benefits from Q Link Wireless. Ensure you maintain all your Q Link Wireless records for future reference.
  4. Log on to the National Lifeline Accountability Database (NLAD) and select 'Transfer NLAD Benefit.' Input the necessary information then click 'Transfer Benefit.'
  5. Confirm that you want to transfer your Q Link number and benefits to another provider. Once the transfer is complete you can start enjoying services from your new provider.

Recall that you cannot enjoy free cell service from two government cell service providers. Moreover, your new free cell service provider will require certain documents and information for you to begin using their services. The information will include:

  1. Full name
  2. Date of Birth
  3. Physical Address
  4. Phone Number
  5. Verbal or written consent from Q Link Wireless to change providers
  6. Social Security Number (at least the last four digits)
  7. Confirmation that you only have one free government cell service provider

There may be a break in the services you can access during the service provider switch but they should return soon enough. Also, before selecting the provider to which you will be transferring your Q Link Wireless phone number, do enough research to make an informed decision because switching back is not a viable option when you change your mind. Compare all the pros and cons of making the switch and only initiate the above process when you are completely sure.

It is also important to note that if your new service provider does not live up to the benefits they claimed to offer, you can notify the FCC who will take appropriate action. Contact Q Link Wireless at any time to change your service provider. Otherwise, with these steps, you should be able to transfer your Q Link Wireless number to another carrier.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I transfer my Q Link Wireless number to another carrier?

Why does GetHuman Write How-to Guides for Q Link Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Q Link Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I transfer my Q Link Wireless number to another carrier? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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