How do I get device support for my Q Link Wireless phone?

Problems can come up from time to time with yuor Q Link Wireless phone. We found the best ways to get them fixed and put them in this easy to follow guide.

Aug 21, 2019

Like any other telecommunications company, Q Link wireless receive requests and calls from customers who have problems with their devices. Q Link Wireless puts consumers' needs first before anything else. The company's customer care department is dedicated to answering all questions consumers have in order for the customers to smoothly enjoy their services. Some of the issues customers report include not knowing how to switch numbers to different phones, losing phones, locking self from accessing the phone, checking the status and many other issues.

It is easy to get assisted if you encounter any problems while using Q Link wireless phone. All you need to do is contact the company through the support page on the website. Ensure that you clearly state your problem and how you want to be assisted. Use the following steps to seek help from Q Link regarding your device.

  • Open your browser and type on the address bar.
  • The homepage has several links. Look for the ‘Help Center' link at the top of the page and hover your mouse around it to view the different categories.
  • Moving your mouse around the link will display the categories which are frequently asked questions and the ‘Contact Us' option as the last category. Click the ‘Contact Us' link to be redirected to a different page.
  • ‘The Contact Us' page shows an online form which requires you to key in your details. Type in your name, phone number, email and the topic in question in the form.
  • The topics displayed include check status/submit proof, Apply For Service/Sign Up, Device Issues/ Lost, Stolen or Broken Phones and many other questions. Select the appropriate topic and proceed to the next step.
  • Write your issue on the question box and provide all the details. Ensure that you clearly describe what happened to give the customer care agent an easy time as they try to understand your issue. Write a few sentences and explain how you would like the company to address the issue if possible. Be polite in your text and don't act frustrated. Q Link Wireless Phone customer service solves every issue forwarded by customers.
  • Click on the button written ‘Send Your Request' and wait for a notification in your email.

The other alternative when looking for assistance is using the help center on the website.

The help center has over one hundred guides that can help you to remotely solve the device problem. A search button is also present if you are not able to easily spot the guide you need.

You can also call Q Link Wireless through if you want an immediate response. Call if you need device support, in case you are not able to get your phone, when you are having issues with your account or if you have any other questions that need to be urgently addressed. You can also call internationally and raise your issue to a real person.

Q Link Wireless is one of the most recommended free Lifeline phone and service providers in the United States. Sign up today to receive a free smartphone that comes loaded with free monthly data and minutes. Both domestic and international calls are affordable to all customers. The tech support is always on and will gladly help you fix the problems your device encounters. Feel free to interact with Q Link Wireless Phone team on social media 24/7 and get helped instantly. You can also visit Q Link offices any time you feel like. Q Link Wireless phone is accredited by the Federal Lifeline Assistance program and all the services provided by the company are approved.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I get device support for my Q Link Wireless phone?

Why does GetHuman Write How-to Guides for Q Link Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Q Link Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I get device support for my Q Link Wireless phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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