How do I transfer my Q Link Wireless number to another carrier?
In a nutshell: If you have decided that it is time to leave Q Link Wireless, or StandUp Wireless as it has been known since the reorganization, you may want to learn how to transfer your current phone number to that new service provider. It's not a very complicated process, though it may take a few days to complete.
Introduction
If you have decided that it is time to leave Q Link Wireless, or StandUp Wireless as it has been known since the reorganization, you may want to learn how to transfer your current phone number to that new service provider. It's not a very complicated process, though it may take a few days to complete.
What You'll Need
Do not cancel your StandUp Wireless account before you transfer your number! Once you cancel it, your number will be reassigned to a new person and you will not be able to get it back.Before you can transfer your number, you must check that your new carrier will allow you to transfer your StandUp number to it. Talk to a representative to find out.Most carriers do not charge a fee to transfer a number, so you should probably be able to do this for free.If StandUp Wireless has placed a restriction on your account for some reason, you will not be able to transfer your number. You must get the restriction lifted before you can transfer your number to a new carrier.You may still be able to use your number while the transfer request is processing. However, it is possible that your ability to use your StandUp Wireless account will be terminated before your ability to use your new account is activated, and you will be left without phone service for some indeterminate time while the transfer is completed.Individual wireless carriers may have their own unique steps for you to follow in addition to the steps outlined below. Contact your new carrier to ask about their exact procedure for transferring in a number from another carrier.
Go to the StandUp Wireless home page.
StandUp Wireless home page
Click on the "My Account" link in the upper right corner of the page to sign in to your StandUp Wireless account.
Go to your account page.
Locate your account number and copy it so that you can easily reference it later.
Contact a StandUp Wireless representative and request a transfer PIN.
StandUp Wireless customer service
This is a security PIN that proves the request to transfer the number is valid.
Contact the new wireless service provider that you have decided to switch to.
Tell them that you want to start a new service with them and that you want to transfer your old number from StandUp Wireless to your new account. When requested, provide them with your StandUp Wireless account number, the billing address that was associated with your StandUp Wireless account, and your transfer PIN.
Wait for the transfer to be completed.
There is nothing more for you to do. Your new wireless carrier will contact StandUp Wireless with the information you provided and begin the transfer process. While it could be finished in just a few hours, it could also take up to three days to complete the process.
Conclusion
If you need to contact a StandUp Wireless representative for help, you can call from 8:00 am to 10:00 pm EST seven days a week.
Further questions?
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