Oncor Customer Service

Answers to Common Problems

Use Oncor's Phone Number

Oncor's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Oncor.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Oncor.
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Click below to show 1 more questions, answers, and complete guides to common Oncor customer support problems.

Recent reasons customers contacted Oncor:

Does Oncor set the meter or does Reliant set the meter
Reporting power outage and we’re the only one without electricity! I’m very upset sayin...
Outside wire is fraying affecting the electric box and the power
For one thing I don't have a credit card okay I'll pay you cash alright this motherfuke...
Power out in barn. Looks like the arm on transformer is hanging down. Disconnected.
I'm looking for a couple used free telephone pools to put up my * security cameras. I...
I have one Hot Leg coming into the house at **** Rosemont Dallas Texas ***** **I only h...
**** Rosemont Dallas Texas *** ** I think I have half of my house has half a power and...
I paid my electricity bill yesterday but I still don’t have electricity
Metal band on electric meter has broke needs to be replaced or fixed to keep water and...
have several trees and shrubs around property that is starting to cover power lines
Need a certification letter so I can get permit for pool installation in Azle Texas. Ha...
Only getting single phase power. Not recieving *** power to my home
There is a power pole right next to my house that is leaning at a possibly dangerous an...

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Does GetHuman work with Oncor?

GetHuman does not work with Oncor's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Oncor at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Oncor's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Oncor at a Glance

Oncor has no chat option
Oncor has no customer email
Oncor has 1 help forum
Oncor has no twitter handle
Oncor has no facebook page
Oncor Phone Number and Contact Information

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