Oncor Phone Number

Call Oncor customer service faster with GetHuman

888-313-6862
Customer service
Current Wait: 5 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1, then 3 then wait

Reasons customers like you called recently

The transformer in the backyard made a loud popping sound about an hour ago, and now my...
Need cable reconnect to the house
I payed my bill my lights are off
Transformer blew at **** Vinylex drive, Carrollton Tx *****. This is a business. We n...
There are branches of a tree that may be pushing the electric lines near an electric po...
My electric has just been activated thank you so very much
My electricity is off I'm on a breathing machine the bill has been paid and I was told...
Was going to switch from direct energy to liberty Power and the man said id have to wai...
I BELIEVE SOMEONE AT *** JONELLE IS STEALING ELECTRICITY
We have no power but everyone around us does.
Need to talk to A person we still don't have power but neighbors do
When Oncore came out to trim trees for their power line they caused a tree split trees...
Power outage!!! Im permanently disabled, and my elderly grandmother lives with my mothe...
Transformer popped very loud, still have electricity but * transformers have black on t...
My lights was flickering an power surging,an now there out. It's been * hours when I re...
See more recent reasons for calling

Help me with my issue

Customer Number 888-313-6862 - by the Numbers

Phone number to dial888-313-6862
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanPress 1, then 3 then wait
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication89%
Quality of help81%
Customer votes475
Information last updatedFri Sep 17 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Oncor's Best Toll-Free/800 Customer Phone Number

This is Oncor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oncor agent. This phone number is Oncor's Best Phone Number because 9,054 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-313-6862 include No service, Billing Inquiry, I'm moving, Cancel service, Repair and other customer service issues. Rather than trying to call Oncor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Oncor has 1 phone number. It's not always clear what is the best way to talk to Oncor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Oncor - by phone or otherwise

While 888-313-6862 is Oncor's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Oncor please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Oncor.

What is GetHuman's Relationship to Oncor?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Oncor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Oncor Contact Info

All Oncor contacts
Oncor Phone NumberBEST
Oncor Help Desk
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