Oncor Phone Number

Call Oncor customer service faster with GetHuman

888-313-6862
Customer service
Current Wait: 4 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1, then 3 then wait

Reasons customers like you called recently

For whatever reason, it appears that there is water flowing from the electric meter box.
Wanting to get electric turned on in milano Texas at **** East hwy** *****
I moved to New home and l want to change the electric bill from the builder to my name...
I live in a little small apartment and my Electric bill is always hight.I believe that...
I need to know when oncor would release the hold at my address
Power has gone off and immediately back on five times in less than * hours. What’s up?
Power outage in my home and neighborhood since * PM Thursday. I need electricity for heat.
Our power keeps going off and on. Can we please get help? You can't keep the house warm...
I REPORTED FLICKERING POWER AT *:**PM. RECEIVED TEXT At *:**PM Issue Resolved. NOT TR...
Does Oncor set the meter or does Reliant set the meter
What light service do I have if you don’t mind me asking my address is *** S Ann Blvd...
I heard a loud boom or pop before the power went out.
See more recent reasons for calling

Help me with my issue

Customer Number 888-313-6862 - by the Numbers

Phone number to dial888-313-6862
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanPress 1, then 3 then wait
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication83%
Quality of help87%
Customer votes481
Information last updatedMon Jan 23 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Oncor's Best Toll-Free/800 Customer Phone Number

This is Oncor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oncor agent. This phone number is Oncor's Best Phone Number because 9,054 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-313-6862 include No service, Billing Inquiry, I'm moving, Cancel service, Repair and other customer service issues. Rather than trying to call Oncor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Oncor has 1 phone number. It's not always clear what is the best way to talk to Oncor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Oncor - by phone or otherwise

While 888-313-6862 is Oncor's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Oncor please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Oncor.

What is GetHuman's Relationship to Oncor?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Oncor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Oncor Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Oncor contacts
Oncor Phone NumberBEST
Oncor Help Desk
General customer information

More Company Phone Numbers

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!