Oncor Phone Number

Calling Oncor customer service faster by GetHuman

888-313-6862
Customer service
Current Wait: 8 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
I'm movingCancel serviceNo serviceBilling InquiryRepairA different issue
Get to a live person fastest: Press 1, then 3 then wait

Reasons customers like you called recently

Line down in backyard not sure if it is phone or electricity
2 hours ago
I was disconnected today but paid my past due balance.. How long till yall can get me t...
2 days ago
Who do I get to trim trees around my line? Do you do it or can you recommend some one?
4 days ago
I payed my bill but my electricity is still not on and I have a new born baby on a brea...
4 days ago
New service, many attempts to get new service hook up at Bridgeview Rv park*Submitted w...
4 days ago
Meter isn’t bringing enough power .. I’m only getting half electricity .. everything wo...
6 days ago
Meter is only bring *** into the meter instead of ***.. stove not the AC isn’t working...
6 days ago
Need information about my service
6 days ago
I need to know when my electric will be on my name is jacob hall my address is **** n...
9 days ago
The trees on Shahan drive, ***** are OVER due to be trimmed. They are so bad one limb h...
9 days ago
Give me a phucking person to call as no one has showed up from oncor and that was last...
11 days ago
Need engineer at property for new service
12 days ago
The power is out. Went out after storm but didn’t go out during the storm
14 days ago
I have had no power since *:** PM ****. I keep getting the push back message and have n...
14 days ago
I need some on the commie on my cell phone a thin as possible
14 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-313-6862 - by the Numbers

Phone number to dial
888-313-6862
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
10:45am
Navigate phone maze to a human
Press 1, then 3 then wait
Average wait
Current wait
8
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web
Quality of communication
84%
Quality of help
86%
Customer votes
479
Information last updated
Wed May 27 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Oncor's Best Toll-Free/800 Customer Phone Number

This is Oncor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oncor agent. This phone number is Oncor's Best Phone Number because 9,054 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-313-6862 include I'm moving, Cancel service, No service, Billing Inquiry, Repair and other customer service issues. Rather than trying to call Oncor we recommend you tell us what issue you are having and then possibly contact them via phone or web. In total, Oncor has 1 phone number. It's not always clear what is the best way to talk to Oncor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Oncor - by phone or otherwise

While 888-313-6862 is Oncor's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Oncor customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Oncor please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Oncor.

What is GetHuman's Relationship to Oncor?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Oncor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Oncor Contact Info

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