Oncor Phone Number

Call Oncor customer service faster with GetHuman

888-313-6862
Customer service
Current Wait: 3 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 1, then 3 then wait

Reasons customers like you called recently

we are having a * acre plat taken from original property number ***** hunt county. we n...
Power has not been restored
As Need Gracie Rios in the claims departments vv please regarding the surge that destro...
The light in my neighborhood keep going in and out. They’ve done it * times in the past...
Can you restore my service?
I'm looking for a couple used free telephone pools to put up my * security cameras. I...
I have one Hot Leg coming into the house at **** Rosemont Dallas Texas ***** **I only h...
**** Rosemont Dallas Texas *** ** I think I have half of my house has half a power and...
When is the date my bill is generated? I have no use of plan I took and ending up payin...
Have no power I have An oxygen tank!!
Neighbors tree limb hanging on power line on my property. It appears it may fall furth...
I'm trying to get an update on my service restoration
Pole light out at **** NE **th and hickory st*Paris Texas ***** .my whole block is dark...
We have no lights on wendelkin all the power is off on the block
Construction issue on property
See more recent reasons for calling

Help me with my issue

Customer Number 888-313-6862 - by the Numbers

Phone number to dial888-313-6862
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanPress 1, then 3 then wait
Average wait
Current wait3
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web
Quality of communication82%
Quality of help88%
Customer votes481
Information last updatedWed Jan 19 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Oncor's Best Toll-Free/800 Customer Phone Number

This is Oncor's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Oncor agent. This phone number is Oncor's Best Phone Number because 9,054 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-313-6862 include No service, I'm moving, Billing Inquiry, Cancel service, Repair and other customer service issues. Rather than trying to call Oncor first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Oncor has 1 phone number. It's not always clear what is the best way to talk to Oncor representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Oncor - by phone or otherwise

While 888-313-6862 is Oncor's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Oncor please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Oncor.

What is GetHuman's Relationship to Oncor?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Oncor. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Oncor Contact Info

All Oncor contacts
Oncor Phone NumberBEST
Oncor Help Desk
General customer information

More Company Phone Numbers

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!