Credit One Bank Customer Service

Ways to contact Credit One Bank and solve common issues

Use Credit One Bank's Phone Number

Credit One Bank's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Credit One Bank

Contacting Credit One Bank customer support

Below you can compare and contrast the 7 ways to contact Credit One Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving Credit One Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Credit One Bank across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins1888
23 mins1926
Automated Account Information
3 mins1585
Application Information
3 mins1877
Website Customer Service
21 mins1932
Online Help at
Customer Service
< 2 hrs399
Fraud Detection
13 mins1105

Credit One Bank: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Credit One Bank.
What are the fees associated with my Credit One Bank card?
The fees associated with your Credit One Bank card depend on the specific card you have. While the fees vary, some common charges include an annual fee, which is charged on a yearly basis for the use of your card, and a late payment fee, which may apply if you do not make your minimum payment by the due date. There may also be a fee for exceeding your credit limit or a fee for cash advances. These fees can vary depending on your individual card terms and conditions. It is important to review the terms and conditions of your specific Credit One Bank card to understand the fees associated with your account.
How long does it take to receive a replacement card from Credit One Bank?
You can expect to receive a replacement card from Credit One Bank within 7-10 business days. Once you report your lost, stolen, or damaged card to us, we promptly deactivate the old card for security purposes and order a new one for you. Our efficient card replacement process ensures that you receive your new card as quickly as possible. However, please note that delivery times may vary based on several factors, such as your location and any postal delays. To track the status of your replacement card, you can visit our online account portal or contact our customer service team. We recommend activating your new card upon receipt for seamless access to your Credit One Bank account.
Can I transfer a balance from another credit card to my Credit One Bank card?
Yes, you can transfer a balance from another credit card to your Credit One Bank card. Our Balance Transfer program allows you to consolidate your debt and potentially save money on interest charges. Simply log in to your Credit One Bank account online or contact our customer service to initiate the balance transfer process. Please note that certain terms and conditions apply, including a maximum transfer amount and a balance transfer fee. Additionally, not all credit card balances may be eligible for transfer. We encourage you to review the details and fees associated with our Balance Transfer program in your cardholder agreement or on our website before proceeding.
What is the grace period for making payments on my Credit One Bank card?
The grace period for making payments on your Credit One Bank card is determined by the specific terms and conditions of your card agreement. Generally, the grace period is a specified number of days, typically between 21 and 25 days from the closing date of your billing cycle. During this period, you can make payments without incurring any interest charges on your outstanding balance. However, it's important to note that the grace period may not apply if you have carried a balance from the previous billing cycle or if your account is not in good standing. To find the exact details regarding the grace period for your Credit One Bank card, refer to your card agreement or contact their customer service for assistance.
Can I use my Credit One Bank card internationally?
Yes, you can use your Credit One Bank card internationally. Your Credit One Bank card is a Visa or Mastercard, and therefore can be used at any merchant that accepts Visa or Mastercard worldwide. However, it is important to note that there may be certain fees associated with international transactions, such as foreign transaction fees or currency conversion fees. These fees vary depending on your specific credit card terms and conditions. It is recommended that you contact Credit One Bank to inquire about these fees and inform them of your travel plans to ensure a smooth and hassle-free international use of your card.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Credit One Bank customer support problem.

Recent reasons customers contacted Credit One Bank:

I tried to use my card at a atm machine.Didnt let me take out ant money
I received my card yesterday and I want to take money out of ATM.
Solicite por accidente una tarjeta de creditone y quiero cancelar la solicitud.
I can not get a real person on the phone and am tired of the monthly fees and horrible...
I would like to cancel my credit one card
I want to cancel my credit card
Paid off a credit card and need to close the card
I need to cancel a pending transaction. Order was canceled days ago, but charge still p...
I made * payments of $** on November ** only one payment is showing why is this
My name is Andrew I made * payments of $** on November ** there is only one payment sho...
The credit one app is not allowing me to upload my new banking, routing, and account nu...
For some reason, the app would not except my new banking, routing and account numbers...
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Does GetHuman work with Credit One Bank?

GetHuman does not work with Credit One Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Credit One Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Credit One Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Credit One Bank at a Glance

Credit One Bank has no chat option
Credit One Bank has no customer email
Credit One Bank has 1 help forum
Credit One Bank has no twitter handle
Credit One Bank has no facebook page
Contact information overview

Answered on this page:

Can I add an authorized user to my Credit One Bank card?
How Do I Register My Credit One Bank Card?
Solutions to common issues

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