How Do I Cancel My Credit Card with Credit One Bank?

There are two major ways to cancel your Credit One credit card; on the phone or by mail. The fastest option to cancel your card is on the phone. The support agents may give you other alternatives to canceling your card. You may keep your account open even if don't need to use it.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Credit One Bank, is a U.S-based bank that specializes in ibn credit cards. It is a subsidiary of Credit One Financial. You can cancel your credit card with Credit One Bank if you no longer need it.

The best option to cancel your credit card is by contacting the customer service team on the phone. When prompted, provide your card number and you will be connected with an agent. They will ask a few questions to confirm that you are sure about your decision before giving you the help you need. They may give you a 'retention offer' to convince you to stay. Let them know that you have already made up your mind.

Alternatively, you may cancel your credit card through the mail. Send a letter to their postal address and explain that you would like to cancel. Note that mail requests may take longer to process than phone requests.

Check the status of any rewards that you may have accumulated while your Credit One credit card is still active. After cancelling your card, it may be impossible to access them. If you are unsure, you may inquire from your credit card issuer.

What Happens After Canceling Your Credit One Card

After canceling your credit card, you must pay the minimum amount due on any balance every month until your payment is complete. Until then, your account can't be closed.

Once your account has been officially closed, any future transactions on it will be declined. However, the pending transactions may process. If you have any recurring bills that were charged to that credit card, you have to update your payment method.

Alternatives to Canceling Your Card

You don't always need to cancel your card. Canceling your Credit One card can hurt your credit score depending on the nature of your credit history. There are a few alternatives to canceling your card. If you keep your account open, you can have access to credit when you need it in the future without having to open a new account. You also get to age your account and improve your score in the long-run. A few occasional purchases can keep your account open.

If you wish to keep your account open, contact your card issuer and ask about your options.

The primary reason to cancel your Credit One card is if you are certain that you don't need it. It may also be a good idea to cancel the card if you no longer wish to pay the high annual fees. Credit One mainly caters to users with a low credit score. If yours has improved, the card may no longer be a sensible option for you.

Contacting the Support Team

If you need to cancel your card or help with any other issues, you may contact the Credit One support team. The best way to contact them is on the phone. You get the chance to speak directly with a customer service agent and it is the fastest support option.

Before contacting the support agents on the phone, consider seeking help on the Credit One help forum. It has lots of ideas and answers to some of the most common questions. It addresses some of the most common issues that you may have.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Cancel My Credit Card with Credit One Bank?

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