How do I report a power outage?
To report a power outage, you can contact Oncor's customer service line and provide them with your account information and the location of the outage. You can also report an outage online through their website or use their mobile app. It's important to provide as much detail as possible to help Oncor quickly locate and fix the issue. Additionally, you can sign up for outage alerts to stay informed about the status of the outage and receive updates on restoration efforts. Remember to never touch or approach downed power lines and always assume they are live.
Answered Mar 9, 2024
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