How do I report a power outage?

Asked 6 months ago
To report a power outage, you can contact Oncor's customer service line and provide them with your account information and the location of the outage. You can also report an outage online through their website or use their mobile app. It's important to provide as much detail as possible to help Oncor quickly locate and fix the issue. Additionally, you can sign up for outage alerts to stay informed about the status of the outage and receive updates on restoration efforts. Remember to never touch or approach downed power lines and always assume they are live.
Answered Mar 9, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Oncor?

If you need to call Oncor customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Oncor

Oncor

Find a list of many popular Oncor questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call OncorOncor Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!