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New York State Electric & Gas Corp Customer FAQ

Top Answers & How-to Guides

What is New York State Electric & Gas Corp's Phone Number?

The question we are asked most often is about how to talk to New York State Electric & Gas Corp customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What energy efficiency programs are available?

There are several energy efficiency programs available through New York State Electric & Gas Corp (NYSEG). These programs aim to help...
Ask any question you have about New York State Electric & Gas Corp customer service, get an answer now.
Contact New York State Electric & Gas Corp customer service

Outages

What should I do in case of a power outage?

In case of a power outage, it is important to first check if your neighbors have power to determine if the outage is isolated to your...
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Service Requests

What is the process for starting or stopping service?

To start or stop service with NYSEG, customers can submit a request online, over the phone, or in person at a local office. For new...
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How do I request a meter reading?

To request a meter reading from NYSEG, you can contact our customer service department. We offer several options to request a reading,...
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Billing

How do I view and pay my bill online?

To view and pay your bill online with New York State Electric & Gas Corp, log in to your account on the company's website. Once logged...
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Company Information

What is New York State Electric & Gas Corp?

New York State Electric & Gas Corp, commonly known as NYSEG, is a leading utility company serving the state of New York. As a subsidiary...
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What services does New York State Electric & Gas Corp provide?

New York State Electric & Gas Corp provides a range of essential services to meet the energy needs of customers. As a leading utility...
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Payment Options

What are the available payment options?

There are multiple payment options available for customers with New York State Electric & Gas Corp. We strive to make paying your bill...
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Usage

What is the average electricity/gas usage for a typical household?

The average electricity and gas usage for a typical household can vary depending on several factors, such as the size of the home,...
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Energy Programs

What energy efficiency programs are available?

There are several energy efficiency programs available through New York State Electric & Gas Corp (NYSEG). These programs aim to help...
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Help me with my New York State Electric & Gas Corp customer service issue

Ask any question you have about New York State Electric & Gas Corp customer service. We will do our best to get you answers right away.
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