What is the process for starting or stopping service?
To start or stop service with NYSEG, customers can submit a request online, over the phone, or in person at a local office. For new service, customers will need to provide personal information, the service address, and the desired start date. For service termination, customers should provide the account number, their forwarding address, and the requested end date. NYSEG may require a deposit or credit check for new customers. Customers should allow a few business days for service requests to be processed, and they may be subject to fees for late cancellations or reconnections. Additional information and instructions can be found on the NYSEG website or by contacting customer service.
Answered Mar 9, 2024
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