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JustFlowers.com Customer FAQ

Top Answers & How-to Guides

What is JustFlowers.com's Phone Number?

The question we are asked most often is about how to talk to JustFlowers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent JustFlowers.com Customer Questions

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Ordering Process

How do I place an order?

To place an order on JustFlowers.com, begin by visiting their site to explore various floral arrangements. Select your desired...
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Can I make changes to my order after it has been placed?

After placing an order on JustFlowers.com, changes may be possible depending on its processing status. Customers generally have...
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Can I include a personalized message with my order?

Yes, JustFlowers.com allows customers to add a personalized message with their order during checkout. This feature enhances the...
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Can I schedule a delivery for a future date?

JustFlowers.com offers the option to schedule deliveries for future dates during the ordering process. Customers can select...
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Payments and Coupons

How do I redeem a coupon or promotional code?

To redeem a coupon or promotional code on JustFlowers.com, visit the site, choose your product, and go to the checkout page....
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What payment methods do you accept?

JustFlowers.com offers various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Delivery Options

Do you offer same-day delivery?

JustFlowers.com offers same-day delivery options based on product selection and location. Availability is determined at...
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Can I track the delivery of my order?

Yes, JustFlowers.com allows customers to track their orders through a confirmation email with details and sometimes a tracking...
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Do you offer international shipping?

JustFlowers.com mainly provides flower and gift delivery within the United States and does not offer international shipping....
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What if my recipient is not available at the time of delivery?

In cases where the recipient is unavailable for delivery, JustFlowers.com will leave the flowers in a safe spot if possible or...
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Policies

What is your cancellation policy?

JustFlowers.com has a cancellation policy that permits order cancellations under specific conditions. For same-day deliveries,...
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What is your return/refund policy?

JustFlowers.com has a customer-friendly return and refund policy. Generally, customers can report dissatisfaction within seven...
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Product Information

Do you offer gift wrapping services?

JustFlowers.com does not specifically offer gift wrapping, as their main focus is on floral arrangements and delivery....
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Are there any seasonal specials for flowers?

JustFlowers.com offers a range of seasonal specials featuring fresh flowers that align with holidays throughout the year. Each...
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What should I do if my flowers arrive damaged or wilted?

If flowers from JustFlowers.com arrive damaged or wilted, inspect them immediately and photograph any issues. Check their...
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What types of flowers and arrangements can I order?

JustFlowers.com provides a broad selection of flowers and arrangements for various occasions, including classic bouquets,...
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We look to the JustFlowers.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
JustFlowers.com issues reported to GetHuman

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