What Do I Do If I Never Received a Confirmation Email from Hilton Hotels?
If you made a reservation at a Hilton hotel or resort, you should have received a confirmation email. If you didn't receive one, you should try to find out if your reservation is valid. If you are a Hilton Honors member, you can check online. Becoming one is easy and free. You can also contact a customer service representative and ask.
If you made a reservation with a Hilton hotel or resort and didn't receive a confirmation email, you may be wondering if your reservation was actually made. There are a few different ways to can check to find out. Keep on reading to learn about them.
Finding Your Reservation on the Hilton Website
If you are a Hilton Honors member then you can retrieve your reservation information on the company website. Just follow these instructions:
- Go to the Hilton reservation finder tool.
- Enter your Hilton Honors number in the upper text field on the right.
- Enter your password in the field below it.
- Click on the Sign In button.
- On the reservation finder page, enter your reservation information in the text fields on the left.
- Click on the Find It button.
If you don't have all of the required information, or if you are not a Hilton Honors member, you will need to contact a Hilton customer service representative to ask about the status of your reservation.
Becoming a Hilton Honors Member
If you are not a Hilton Honors member but want to look up your reservation, you can become a member for free. Just follow these instructions:
- Go to the Hilton Honors sign in form.
- Enter the required information in the text fields provided.
- Choose a password that is between eight and 32 characters long, a contains at least one lowercase letter, one uppercase letter, and one number or special character.
- Confirm the email.
- Click on the Join for Free button.
Contacting Hilton Hotels
You can also find out about the status of your reservation by talking to a Hilton Hotels customer service representative. You can reach one by on the Hilton Hotels chat, by phone, or by customer support email.
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