How Do I Return My Order to Hayneedle?

If you purchased something from Hayneedle and need to return it, you must first find out if it is eligible to be returned. This can be done on the Hayneedle website by finding your order and then selecting "Return/Exchange". Once there, print out an RMA label that needs to be included with your return.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Hayneedle, a subsidiary of Walmart, is a great store to shop at for many things, especially home décor. It even has a section with some great ideas on how to decorate a room. Not only can you shop at a Hayneedle physical store located near you, but you can also shop on your PC at the store's website or use your mobile device to browse their inventory and place an order. If you need to return an order you received from Hayneedle, this article can help. It has all the information you need about the store's return policies and refunds.

Is My Item Eligible For a Return?

Before you can return an order to Hayneedle you need to first find out if it is even eligible for a return. To do this, login to your account and navigate to your order page. Once there, select the "Return/Exchange" option for your order and check to see if the item is eligible for a return. If so, you can begin the return process by printing out a return merchandise authorization (RMA) label to include with your package. If you would rather contact a representative to find out if your item is eligible for a return, click here now. The agent will also send you the RMA label. You can return most of the eligible items up to 30 days from the delivery date. During the holiday season orders placed from November 1st through December 31st can be returned up until January 31st.

How to Package and Prepare Your Order for Return

Items you are returning should be in their original packaging, if possible. Moreover, all documents that were included in the order should also be in the package as well. In addition, put the RMA slip that you printed out, inside the package as well as the order number, your contact information, and the reason why you are returning the item. Next, write the RMA number on the outside of the box along with your return address and use a trackable shipping method to send your return back.

When Will I receive My Refund?

Once Hayneedle receives the package, they will issue you a refund back to the original payment method used to purchase the item. If you purchased the order using a gift card or if it was a gift, you will receive a store credit for Hayneedle. Please note that you may not be eligible to receive a refund for shipping costs depending on the reason why you are returning the item. If you are returning an order because you changed your mind or because of another preference, you will not be eligible to receive a refund for the shipping cost. However, if your reason for the return was due to a damaged item or an error that Hayneedle made, you will receive a full refund for the shipping cost as well.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Return My Order to Hayneedle?

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