Can I return an item without the original packaging?

No, Hayneedle requires that items being returned must be in their original packaging. This helps ensure the safe transportation and storage of the product. If you no longer have the original packaging, they may not accept the return. Hayneedle recommends keeping the packaging until you are completely satisfied with your purchase and are certain you will not need to return it. It is also advised to carefully review the return policy before making a purchase to understand the required conditions for returns. This policy helps maintain the quality and presentation of returned items, ensuring customer satisfaction and facilitating efficient processing of returns.