Are there any items that cannot be returned to Hayneedle?

Yes, there are certain items that cannot be returned to Hayneedle. These include personalized or customized products that have been specially made for you, as well as opened mattresses, bedding accessories, and hygiene-related items such as pillows, mattress protectors, and mattress toppers. Additionally, any assembled or installed items, as well as food and perishable items, cannot be returned. It's important to note that all returns must be made within 30 days from the date of delivery, and the item should be in its original condition and packaging. Hayneedle's return policy aims to ensure the safety and satisfaction of its customers while maintaining the quality of its products. For more detailed information about specific return exceptions and guidelines, please refer to our Returns & Exchanges Policy on the Hayneedle website.