What is the return policy for clearance or sale items?
Asked 6 months ago
The return policy for clearance or sale items at Hayneedle is slightly different than for regular priced items. Customers can return clearance or sale items within 30 days of delivery to receive a refund or replacement, subject to availability. However, there are a few important points to note. Clearance or sale items cannot be returned in-store, and return shipping costs are the responsibility of the customer. Additionally, returned items must be in their original packaging and be in unused condition. If an item is damaged or defective upon arrival, Hayneedle will happily provide a prepaid shipping label for the return. To initiate a return, customers can contact Hayneedle's customer service team by phone or email, providing the necessary details and order number.
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