What is the return policy for Hayneedle?

At Hayneedle, we want you to be completely satisfied with your purchase. That's why we offer a hassle-free return policy. If you change your mind about an item, you have 30 days from the date of delivery to return it for a full refund. The product must be in its original condition and packaging. We will provide a prepaid return shipping label, so you don't have to worry about any additional costs. Certain items, such as personalized or custom-made products, are not eligible for return. If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery to arrange for a replacement or refund. We strive to make your shopping experience with Hayneedle as enjoyable as possible by providing a flexible and convenient return policy.