What should I do if I received a damaged or defective item?
Asked 6 months ago
If you have received a damaged or defective item, please contact our Customer Service team within a reasonable timeframe to report the issue. Provide detailed information about the damage or defect, along with photos if possible. Our team will work with you to resolve the situation and determine the best course of action, which may include a replacement, refund, or exchange. Your satisfaction is important to us, and we will do our best to make it right.
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