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Grubhub Customer Service

Ways to contact Grubhub and solve common issues

Use Grubhub's Phone Number

Grubhub's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Grubhub Customer Service

If you think your issue may not warrant a phone call, you can also read below for answers to common questions.

You can also scan over all the phone and non-phone-based contact information we've gathered for Grubhub

Contacting Grubhub customer support

Below you can compare and contrast the 2 ways to contact Grubhub by looking at which ones are the fastest and which ones other customers recommend the most for solving Grubhub customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Grubhub across the following channels: Phone, Chat.

Phone number / contact	Wait	Votes
877-585-7878 Customer Service	10 mins	48
Live Chat at grubhub.com Customer Service	2 mins	9

Grubhub: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Grubhub.

What Do I Do If My Grubhub Delivery Is Missing? As a GrubHub customer, you have a few steps that you can take if your GrubHub delivery is missing. You can always reach out to GrubHub directly to discuss the issue. GrubHub also has a chat option that... Read more

What Do I Do If My Grubhub Gift Card Balance Won't Load? If you redeemed your Grubhub gift card and then your balance wouldn't load properly then something has gone wrong. You should figure out what before you place another Grubhub order. You should see if something... Read more

How Do I Sign Up for Grubhub? Using Grubhub is a convenient way of having food delivered to your doorstep. The Grubhub app is user-friendly and is available on both android and iOS app stores. To create a Grubhub account, you should... Read more

How Do I Check the Balance on My Grubhub Gift Card? Grubhub sells a variety of physical and digital gift cards. Checking your card balance depends on the type of card you have, but both versions can be checked online. You can also call Grubhub's customer... Read more

How Do I Call My Grubhub Driver? Grubhub helps you to order food from a restaurant that is near you and get it delivered to your doorstep. Some of the reasons why people contact Grubhub include delay in order delivery which may occur... Read more

How Do I Buy a Gift Card from Grubhub? Grubhub gift cards are available both in physical and digital formats. They never expire and no fees are associated with buying a Grubhub gift card. To buy a gift card, visit the gift cards page on the... Read more

How Do I Send Someone a Grubhub Gift Card? Grubhub sells gift cards through its own website, or you can order them through third-party vendors like Amazon. Cards are available digitally or physically. You can call Grubhub's customer support line... Read more

There's more!

Click below to show 11 more questions, answers, and complete guides to common Grubhub customer support problem.

See all 18 solutions...

Recent reasons customers contacted Grubhub:

I cant login to my account..please help me restore my account maybe because my insuranc...

It's saying I have to many things in my cart when I go to order on the app but I have n...

On February **, **** i was involved in a hit and run, but my insurance doesn't want to...

I want to cancel my order, but the app is giving me a "something went wrong" error.

Order was at the wrong location (Jinya in Sandy Springs instead of the location I thoug...

What is included in my PRIMES membership

Looking for grub hub to deliver Italian food from Italian gardens in Towson to Beaver...

Italian food from Italian Gardens in Towson to my address in Cockeysville

I’m looking for Grubhub to deliver Iranian food for this Saturday from a restatement in...

** percent off ** dollar order reward not working at wawa

The driver sent me the wrong order. I called the restaurant and they told me my order w...

I ordered McDonald's thru the grub hub app and my * lrg fries were ice cold my grandchi...

can't place an order online. keep getting the message "This order couldn't be processed...

More customer issues

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Does GetHuman work with Grubhub?

GetHuman does not work with Grubhub's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Grubhub at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Grubhub's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!